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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-04-05

Thunderbolt 3 dock

"Product received as promised. I would buy from them again.
Thank You,
Rob
"

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Rep reply posted 2024-04-05
A rep from MacSales.com, OWCAmanda, has responded:

“Wow, thank you so much for the amazing review, Rob! We're thrilled to hear that you had a positive experience with our Thunderbolt 3 dock. We can't wait to serve you again in the future!”


Verified
5/5

2024-04-05

One Of The Best For Mac Accessories!

"I called about the Thunderbolt Dock and they answered fairly quick and the Tech found the answer to my question. And, he had to dig a little to find it. He made sure to find the information I needed!"

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Rep reply posted 2024-04-05
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the fantastic review! We are thrilled to hear that our team was able to assist you in finding the information you needed about the Thunderbolt Dock. Providing excellent customer service is our top priority, and we truly appreciate your kind words. We look forward to helping you with all your Mac accessory needs in the future!”


Verified
5/5

2024-04-05

Came on time and works great

"The product is sturdy and provided all the inputs I needed for my needs. Was wanting something for a long time and the sale price was right on time. "

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Rep reply posted 2024-04-05
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that your order arrived on time and is working great! It's wonderful to know that the product is meeting all your needs and that you were able to take advantage of the sale price. Thank you for choosing MacSales.com!”


Verified
4/5

2024-04-05

Good experience

"Received my purchase in excellent condition and in a timely manner. Only disappointment was it wasn’t possible to track the shipment after the order was placed. "

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Rep reply posted 2024-04-05
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for your feedback! We're so glad to hear that your purchase arrived in excellent condition and quickly. We appreciate your input regarding the tracking information and will work on improving that process. Thank you for choosing MacSales.com!”


Verified
5/5

2024-04-05

Super Easy

"Allow me to make an informed decision."


Rep reply posted 2024-04-05
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the amazing 5-star review! We are thrilled to hear that your experience with us was super easy. If you have any questions or need further assistance, feel free to reach out. Happy shopping!”


Verified
5/5

2024-04-04

Great Service

"I recently ordered an incorrect SSD for my iMac. MacSales staff facilitated the return of the incorrect part and credited my Visa card in a prompt and friendly manner. Thank you!"

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Rep reply posted 2024-04-05
A rep from MacSales.com, OWC_Michael , has responded:

“That's fantastic to hear! We're thrilled that our team was able to assist you with returning the incorrect SSD and processing your refund quickly. Thank you for choosing MacSales.com! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
3/5

2024-04-04

Works but came with scratches

"The device works well but came scratched as the plastic film was missing from the top. Makes me wonder if I got a returned or refurbished device. "

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Rep reply posted 2024-04-05
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your feedback. Based on your order details, this device should be brand new. However, if you have any concerns about its condition and suspect it might be a used item, please don't hesitate to contact our support team. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-04

Wow is Wow

"So far so good. We will see when I get it but loving it so far. And love The fact that they are apple certified."


Rep reply posted 2024-04-05
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the amazing 5-star review! We are thrilled to hear that you are loving your Apple certified product so far. We appreciate your support and hope you continue to enjoy your purchase! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-04-04

Haven’t used it on my new computer yet.

"I’ll keep you posted.
Thanks a lot
"

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Rep reply posted 2024-04-05
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for your review! We are excited to hear your feedback once you get the chance to use it on your new computer. We truly appreciate your support! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
3/5

2024-04-04

Inventory doesn’t match website

"I bought a refurbished Mac and was later told it was out of stock with no expected restock.
I was offered another Mac at about twice the price. Why didn’t your website match your inventory??
"

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Verified
5/5

2024-04-03

"Everything was up to par!"

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Verified
5/5

2024-04-03

Mega fast!

"I’m a return customer and always find it to be a very FAST and easy process!"


Verified
5/5

2024-04-03

Big savings

"Great website. Lotsa deals and great pticing"


Verified
5/5

2024-04-03

Fast Delivery on a great product.

"My dock arrived faster than promised and in good working condition. What's not too like?"

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Verified
5/5

2024-04-03

"Mac sales has been my go to for used Macs and I would highly recommend them, great prices nice selection and fast delivery."

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Rep reply posted 2024-04-03
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your enthusiastic review! We are thrilled to hear that you had a fantastic experience with us. We truly appreciate your recommendation and look forward to serving you again in the future.”