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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-03-29

Fabulou

"Good selection quality, price, service
My number one place for all things apple or mac
"


Rep reply posted 2024-03-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the fantastic review! We're thrilled to hear that you've had such a positive experience with us. We're so grateful to have you as a valued customer and look forward to continuing to provide you with top-notch products and service for all your Apple and Mac needs. Thank you for choosing MacSales.com!”


Verified
5/5

2024-03-29

Cables

"Difficult to navigate to find them. But we got the parts and can move forward."

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Rep reply posted 2024-03-29
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for the great feedback! We're thrilled to hear that you were able to find the cables you needed. If you have any further questions or need assistance in the future, feel free to reach out to us. We appreciate your business!”


Verified
1/5

2024-03-29

Unfortunately ssd solution is not working.

"Owc support non-responsive.

Ticket opened
"

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Rep reply posted 2024-03-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your honest feedback with us. We are sorry to hear that the drive is not working. it does look like our technical representative has reached out to help out with the issue you are facing. Please respond to them when you have the chance and let us know if there's anything we can do to improve your rating. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-29

Great experience

"Check out process was good, item was well packed "

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Rep reply posted 2024-03-29
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for the awesome review! We're thrilled to hear that you had a great experience with us and that your item arrived well packed. Happy to have you as a customer! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-28

New Memory

"In stock and fast shipping. Thanks"


Rep reply posted 2024-03-28
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you had a great experience with your purchase! Thank you for choosing MacSales.com for your memory needs. Enjoy your new upgrade!”


Verified
5/5

2024-03-28

John

"Great selection of Mac Minis and easy to use website. Straight forward. Not time consuming and much appreciated."


Rep reply posted 2024-03-28
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had a great experience shopping for Mac Minis on our website! Thank you for the positive feedback, and we appreciate your support. Happy computing with your new purchase!”


Verified
5/5

2024-03-28

Thumbs up!

"Just as I ordered. No issues. Thank you!"


Rep reply posted 2024-03-28
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you had a positive experience with your order! Thank you so much for choosing MacSales.com. We appreciate your support! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-28

New Battery

"I called to purchase a new battery for my MacBook Pro. The model of my Mac didnot exactly match any of the models listed. My call was answered and the rep was pleasant and took time to educate me on how the builds were allotted to the years and versions. It was a very pleasant experience.

Wonderful customer service!
"

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Rep reply posted 2024-03-28
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear about your positive experience with our customer service team! Thank you for taking the time to share your feedback. We are so glad we could help you find the right battery for your MacBook Pro. Thank you for choosing MacSales.com!”


Verified
5/5

2024-03-28

Mini-Stack HDD replacement

"It was a mistake in my order of a ministack. (4TB instead of 20TB) and customer service sent to me the good HDD.
Pretty fast answer and good service.
Thanks.
Yvon
"

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Rep reply posted 2024-03-28
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear about your positive experience with our customer service team! Thank you for your kind words and for choosing MacSales.com. We appreciate your support! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-28

Happy Interaction

"The person who helped me on the phone, based in CA, was very helpful; both knowledgable, professional and patient."


Rep reply posted 2024-03-28
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your wonderful feedback! We are thrilled to hear that our team member provided you with exceptional service. Your kind words mean the world to us, and we are grateful for your support. We look forward to assisting you with any future needs you may have. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-28

Easy Peasy

"Simple order process. Discount covered shipping."


Rep reply posted 2024-03-28
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the fantastic review! We are thrilled to hear that you had such an easy and seamless ordering experience with us. It's great to know that the discount covered your shipping costs. We appreciate your support and hope to serve you again in the future! Cheers to hassle-free shopping!”


Verified
5/5

2012-12-04

Great Products and Wonderful Customer Service

"I bought a refurbished Mac Mini...it's fantastic! And I sold my old iMac...and that was a totally painless procedure. The company sent me messages throughout the purchase and sale. There's nothing hidden with this company!! I am duly impressed all the way round!"

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N/A

Rep reply posted 2024-03-28
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing feedback! We are thrilled to hear that you had a fantastic experience with our refurbished Mac Mini and our customer service team. We aim to provide transparent and seamless transactions, and we're so glad to hear that was your experience. Enjoy your new Mac Mini!”


Verified
5/5

2024-03-28

so far ok

"order placed -see what happens when I get it"


Rep reply posted 2024-03-28
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for taking the time to leave a review! We are thrilled to have you as a customer and we can't wait for you to receive your order. We hope you enjoy your purchase and that it meets all your expectations!”


Verified
5/5

2024-03-28

The best Apple accessories you can get

"I really like all the products available. And parts to upgrade or repair my older devices. Also some of the best storage solutions around. I love OWC/MacSales, been a customer for 20+ years. Thanks!"

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Rep reply posted 2024-03-28
A rep from MacSales.com, OWCAmanda, has responded:

“We're thrilled to hear that you love our products and have been a loyal customer for over 20 years! Thank you so much for your kind words and continued support. We're grateful to have customers like you who appreciate our Apple accessories, upgrade parts, and storage solutions. Here's to many more years of providing you with top-notch products and service!”


Verified
4/5

2024-03-28

Great info and wonderful deal on mac!!

"Website was a little hitchy at times, maybe that was my phone but I don’t know. They made it easy to figure out what to buy and how to configure what I want. Can’t wait to get it here and get working on it! Just in time to get the taxes done, yee haw "


Rep reply posted 2024-03-28
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for your positive feedback! We're thrilled to hear that you found our website helpful and were able to easily configure your purchase. We appreciate your patience with any hitches you may have encountered and we can't wait to get your new Mac to you. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”