"Comprehensive information at your fingertips. Finding EXACTLY what you need for your specific model and purchasing it is dangerously easy! HAHA!"
"Excellent, good quality products and good experience overall "
"It’s been a week and a half and I still haven’t received the Thunderbolt 4 cable I ordered. I like OWC but in the future I will have to rethink whether or not to purchase an item locally, on Amazon, or at OWC."
“Thank you for the feedback. We are sorry to hear that you are not satisfied with the shipping option that you chose. We understand that the option was the only free option available, however, if you needed this item in a certain amount of time we recommend selecting a faster option for shipping. We will pass along your feedback. ”
"Good products, fast shipping and excellent service. Also custoer care works very well, they help you with anything you need."
“We are thrilled to hear that you had such a positive experience with our products and customer care team! Thank you for taking the time to share your feedback. We appreciate your support and look forward to serving you again in the future.”
"Great experience thank you!!!!"
“We're so thrilled to hear you had a fast and easy experience! Thank you for the 5-star review and for choosing MacSales.com!”
"I love this place. They even handled the shipping. And I got a good price for my (old) iMac, and got paid in aa few days. I don't normally sell my old tech, but I needed to replace this machine. My experience was extremely positive and easy. Thanks."
“We're thrilled to hear that you had such a positive experience with us! Thank you for choosing MacSales.com for your iMac needs. We're glad we could help you with selling your old iMac and getting you a good price. We look forward to serving you again in the future!”
"Within the past month I'v purchased an iMac and accessory devices. Quality and shipping was at first excellent. The shipment of the iMac was delayed, required calling several times to learn why . Eventually speaking with a customer advocate from shipping resulted in delivery. I have since requested technical assistance with one item and have waited a week for a response. I don't appreciate the delay and certainly expected better."
“Thank you for your feedback! We truly appreciate your support and are thrilled to hear that you had an excellent experience with our products and shipping initially. We apologize for the delays you experienced and thank you for bringing this to our attention. Our team is committed to improving our customer service and we will address this issue promptly. Thank you for choosing MacSales.com!”
"Hard to find powerful refurbs can be hard to find. OWC made it easy to find and easy to checkout."
“We are so thrilled to hear that you had a great experience shopping with us for your refurbished Mac! Thank you for taking the time to share your feedback. We're delighted that we were able to make your shopping experience easy and hassle-free. It's customers like you that make what we do so rewarding! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"The promo said there are two drives for $15 off, but there is no way to apply the promo. After spending two hours with support(it wasn't my choice, but support kept asking me to give them 3-5 minutes and come back in 15.) At the end told me there was no way to apply, and the price was right.
False advertisement. "
“I'm sorry to hear about your experience with the promotion. We apologize for any confusion and inconvenience this may have caused you. Our team is constantly working to improve our communication and processes to ensure a better shopping experience for our customers. If you have any further questions or concerns, please don't hesitate to reach out to us. https://eshop.macsales.com/Service/”
"Never gives up on you... never lets you down. **** it, Drobo!"
“Thank you so much for the amazing 5/5 star review! We are thrilled to hear that you had a top-notch experience with us. We appreciate your support and look forward to serving you again in the future. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Always an easy experience when purchasing items for my macbook and imac from macsales. "
“We're thrilled to hear that you had a great experience purchasing a new battery for your MacBook and iMac from MacSales! Thank you for choosing us for your tech needs. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"excellent quality , the best"
“Thank you so much for the glowing review! We're thrilled that you are happy with the quality of your purchase. Enjoy your new product! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"Found the result I was looking for through Google. Added to cart. Ordered."
“That's fantastic to hear! Thank you so much for choosing MacSales.com for your purchase. We're thrilled that you found exactly what you needed with ease. Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”
"I haven’t received anything yet. Tracking # states usps has not received parcel yet."
“Thank you very much for sharing your feedback with us. We apologize sincerely for the delay in your order. We can confirm that your package was shipped on March 15th and delivered on March 23rd. Someone from our team will also reach out to you shortly to provide this update. If there's anything else we can do to ensure your satisfaction and raise your rating to 5 stars, please don't hesitate to let us know.”
"This purchase was so easy that I thought there was a mistake in purchasing this Item."
“We're thrilled to hear that your purchase experience was so seamless! Thank you for choosing MacSales.com for your tech needs. We're here to make upgrading and shopping for tech products as easy as possible for our customers. Enjoy your new item!”
"Old MacBook Pro I was using as a server for Time Machine backups finally died. Needed something to replace it and didn't want to spend a ton. Went to OWC/MacSales as I have in the past and found just what I needed in a used Mac mini. Arrived promptly in excellent condition and is now happily serving as a backup destination for our MacBook Pros. Highly recommend OWC/MacSales for anything Apple related."
“Thank you so much for taking the time to leave this wonderful 5-star review! We're thrilled to hear that the used Mac mini you purchased from us is working perfectly as a backup destination. We're glad we could provide you with a cost-effective solution to replace your old MacBook Pro. If you ever need anything else Apple-related, don't hesitate to reach out. We sincerely appreciate your recommendation and support!”
A rep from MacSales.com, OWC_Michael , has responded:
“We are thrilled to hear about your smooth shopping experience and that you found our products to be excellent quality! Thank you for your kind words and for choosing MacSales.com. Please feel free to contact us if you have any further questions, comments, or concerns.
https://eshop.macsales.com/Service/”