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Product & services pricing
3.98/5
Chance of future purchase:
4.08/5
Shipping & packaging:
4.27/5
Customer service:
3.94/5
Return/Replacement policy:
3.90/5
Featured Review


Verified
5/5

2024-04-01

Great shopping experience

"Item shipped quickly and was delivered on time."

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Rep reply posted 2024-04-01
A rep from MacSales.com, OWC-Celeste, has responded:

“Thank you so much for the amazing review! We are thrilled to hear that you had a great shopping experience with us. We strive to provide fast shipping and on-time delivery for all our customers. Enjoy your new dock! Don't hesitate to contact us with further questions, comments, or concerns. https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-01

Wonderful service and fast delivery to Australia.

"Thank you for having the OWC Mercury Pro power adapters available. It was cheaper than getting them direct from Taiwan. The delivery to Australia was very fast."

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Rep reply posted 2024-04-01
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear that you had a wonderful experience shopping with us and that the OWC Mercury Pro power adapters met your needs perfectly! Thank you for your kind words and for choosing MacSales.com. We truly appreciate your support! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-01

Trustworth

"Smooth process waited for my item to come back in stock and you guys didn’t dissapoint! Also the fact that you give me 60 days to add a protection plan, I needed more time to save up for the payment.
You guys are awesome!
"


Rep reply posted 2024-04-01
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us and that you appreciate our commitment to customer satisfaction. We're grateful for your kind words and look forward to serving you again in the future. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-04-01

Superb Customer Service :)

"Been buying hard drives for my older Macs from OWC for many years. Never had a bad experience. Macs run like if they were new :) Their customer service is great. "

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Rep reply posted 2024-04-01
A rep from MacSales.com, OWC_Michael , has responded:

“We are thrilled to hear about your fantastic experience and thank you for your continued support! We take pride in providing top-notch customer service and are delighted to know that your Macs are running like new with our hard drives. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2020-06-30

New memory won't boot

"Bought 2 16Gb RAM for iMac (Retina 5K, 27-inch, 2017).

Installed with & without existing 2x4Gb RAM

iMac will not boot - revert to original 2x4Gb RAM
"

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Rep reply posted 2024-04-01
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you for taking the time to leave a review! We're thrilled you chose our memory upgrade for your iMac. We're sorry to hear about the issue you encountered, and we'd love to help troubleshoot and find a solution for you. Please reach out to our customer support team, and we'll work together to get your iMac up and running smoothly with the new memory. Thank you for your support!”


Verified
5/5

2024-03-31

"Good price on product, reasonable extended warranty and easy to use website."


Rep reply posted 2024-04-01
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the amazing 5-star review! We're thrilled to hear that you found our prices competitive, our extended warranty reasonable, and our website easy to use. We appreciate your support and hope to serve you again in the future!”


Verified
5/5

2024-03-31

Good quality and good instructional video

"Good quality and good instructional video"

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Rep reply posted 2024-04-01
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you found our product to be of good quality and that our instructional video was helpful. We truly appreciate your feedback!”


Verified
5/5

2024-03-31

Easy and fast!

"The whole process of finding what I was looking for, ordering and quickly receiving my order was effortless. A refreshingly pleasant experience all around!"

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Rep reply posted 2024-04-01
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing 5-star review! We're thrilled to hear that you had such a fantastic experience shopping with us. Our team works hard to make the process effortless and enjoyable for our customers. We appreciate your support and look forward to serving you again in the future!”


Verified
5/5

2024-03-31

all good, worked as expected

"good batery, good packaging, worked as expected"


Rep reply posted 2024-04-01
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for the fantastic 5/5 star review! We are thrilled to hear that your order arrived in great condition and that the battery is working perfectly for you. Your satisfaction is our top priority, and we are grateful for your support. If you ever need any more products or assistance, please don't hesitate to reach out. Thank you again for choosing MacSales.com!”


Verified
5/5

2024-03-31

Replaced failed Mac Fusion drive

"Purchased internal SSD and PCIe to replace a failed Apple Fusion drive. Came with everything I needed, instructions and precut double side for monitor panel etc. Followed the video instructions and I'm all back in business. Mac is lighting fast and I'm back to using it with confidence. Much cheaper than having local Mac store do the same work for me. Thanks MacSales1"

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Rep reply posted 2024-04-01
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that our internal SSD and PCIe card helped you replace your failed Fusion drive and get your Mac running smoothly again! It's great to know that our instructions and included tools made the process easy for you. We appreciate your kind words and are grateful for your support. Enjoy your lightning-fast Mac and confidently keep creating! Thank you for choosing MacSales.com.”


Verified
5/5

2018-12-19

Amazing. Cheap, fast and serious.

"Sorpresiva. Rápida y eficaz, en dos días lo tenia en Canary Island. The package arrived very quickly once it was shipped with efficient tracking. They have been involved with the shipping papers at customs and have conveniently resolved the shipping problems."

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Rep reply posted 2024-04-01
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had an amazing experience shopping with us! Thank you for sharing your positive feedback about our quick and efficient shipping to the Canary Islands. We are glad that we could assist with any shipping problems and provide you with a seamless shopping experience. We appreciate your support and hope to serve you again in the future!”


Verified
5/5

2024-03-31

"easy to order online. Delivery was fast. "


Rep reply posted 2024-04-01
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your amazing review! We're thrilled to hear that you had a great experience ordering from us and that your delivery was speedy. We appreciate your support!”


Verified
5/5

2024-03-31

Macbook Pro exactly as described

"Macbook Pro was exactly as described. Excellent condition, and specs were exactly as ordered. The power supply was a little more scratched up than "excellent" would imply, but that's fairly trivial. Shipping took a few days longer than I might have thought, but it was well packed. Overall, would buy a used Mac from them again, pleased with the product and the experience."

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Rep reply posted 2024-04-01
A rep from MacSales.com, OWCAmanda, has responded:

“Thank you so much for your detailed review! We're thrilled to hear that you are happy with your MacBook Pro and that it met your expectations. Your feedback on the power supply and shipping time is duly noted, and we appreciate your understanding. We look forward to serving you again in the future!”


Verified
4/5

2024-03-14

Bumbed my order was canceled

"I found my order P6729027, was canceled because the iMAC that I ordered is no longer available, so I called in and talked to Cane and he told me that when doing an upgrade that I should take a pencil eraser and go over the contacts. So I purchased the 5 pack of 21.5" resealing tape for the iMAC, because when i did an upgrade to a friends iMAC, it wouldn't turn on after putting it back together. The reason I ordered the iMAC was to replace the one that I did the upgrade on. So if this works, I won't need to."


Rep reply posted 2024-03-14
A rep from MacSales.com, OWC_Michael , has responded:

“Thank you for taking the time to share your feedback with us! We're thrilled that Cane was able to offer you some helpful tips and that you found a solution with our resealing tape! We appreciate your understanding and are grateful for your support. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
4/5

2024-03-30

Good place to shop

"Found what I needed. No trouble placing order. "


Rep reply posted 2024-04-01
A rep from MacSales.com, OWCAmanda, has responded:

“We are thrilled to hear that you had a great shopping experience with us! Thank you for choosing MacSales.com for your tech needs.”