"Customer Service of Milanoo is very responsive and I got most of my queries answered. However, it took too long to receive my purchase i.e. 23 days as other China on shopping website took approx. 1-2 weeks to deliver. Hope the delivery can be expedited."
"great but there could be more of a 85 dollars or above shipping free "
"I wasn't too sure abuot shopping online but Milanoo sure made the experience very stress-free. My order didn't arrive till two days after they said it would but living in NZ I was expecting it to be a bit later anyway. My order was processed very quickly and I am extremely happy with the quality of the products I purchased. I will definitely be shopping here time and time again."
"the delivered took long time but the pruduct is very good."
"I was impressed by the variety of products available from Milanoo. This was my first order, which included women's clothing, lingerie, men's clothing, and some really cute purse hangers. I am very happy with the quality of all items, but found the men's clothing a little small. The sizing is a little misleading, the measurements provided on the website refer to the item of clothing, not the person (men's large fits like men's small). The shipping was much faster than I had expected and was happy that everything arrived together in a small package, no bulky fillers. I thought the shipping was a little pricy, but I didn't have to pay any taxes or tariffs so it evened out in the end, and the prices on items are sooo low to begin with. Absolutely love my new purple tank top for $2.45 CAD!"
“Dear valued customer,
Thank you so much for your appreciation! Satisfied customers are our biggest achievement. We also consider to add some large size about men's clothing.We hope to serve you again in the future.
Please feel free to contact us if you have any other concerns which you would like us to take action on .
Best wishes.
Milanoo.com”
"Excellent! I was a little trepidacious at first, given I had a recent bad experience with another cosplay site. However, I found the Milanoo site mentioned in some forums, so I gave it a shot. I was not disappointed! I found the costume I wanted and was able to track my package along it's journey. It arrived a little later than estimated, but that's fine. I'm enjoying the quality of costume and am very exited to go to my first Con with it! Thanks Milanoo! I will be sending my friends your way! "
"hola soy irene ami me gusta milano porq tiene lo ultimo en la moda
y tiene los mejores precios ysu satisfacion es garantisada selas recomiendo "
"I received the dress I ordered for my son's wedding on 3/12/12. It was promised to me on 2/25/12. No problem except that the wedding was 3/11/12. Had I known that this was going to be an issue, I never would have ordered. I am actually glad that the dress was not here because the jacket did not fit in the arms. I will make an attempt to alter the jacket in order to wear the outfit. Some of the seams are puckered. Quite disappointed in the quality. Hope that someday I will find an occasion to wear this dress because obviously the wedding was over by the time I got to see the dress. I will not use this web site again."
“Dear valued customer,
Thank you for spending your time to inform us that our service didn’t meet your expectations. We will take every step and measure to assure you that we will find a solution to this issue immediately.Please accept our sincerest apology for any trouble or inconvenience we have caused you.
Thank you for giving us the opportunity to assist you.
Sincerely,
Milanoo.com.”
"The variety of products are great. I wish the shipping process was a bit faster. However, beggers can't be choosers. Therefore, I must be honest. I love Milanoo.... Keep it up."
"I have not yet received the item - after paying a premium for fast delivery !!!"
“Dear valued customer,
Thank you for you purchase on our website .
We feel regret that you ignore the processing time of our products which you could found easily just on out item page .The ETA of order include the processing time and shipping time .If you choose the Expedited shipping please understand the 2-3 days just mean the shipping time not mean the ETA of your order.We hope our you could check the description on our website before purchase the order.
we wish for you understanding and support.
Best Wishes
Milanoo.com”
"Very good. My only complaint is about the delivery tax too expensive. I won't buy from Milano because of it. "
"it was very great product would recommend to my friends."
"I just got my stuff today. Before than I expected, the items are great!!! I LOVE the two pair of shoes that I bought."
"The dress is beautiful and my mother loves it. Good quality and fast service."
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??? ?? ????? ? ???? ??????? ? ??? ???????????? ? ???????, ? ?????? ??? ?? milanoo!
????? ?????? ???????? ?? ??????, ???????.
??????? ????????? ?????, ????????, ??? ????? ??????? ??????? ????.
??????? ????? ?????? - ??????? ??? ? ?????.
"
A rep from Milanoo, milan2011, has responded:
“Dear valued customer ,
We would like to thank you for your feedback as it will help us provide better services.We have plenty of sales promotion and also will have free shipping sometimes.We hope you could grasp the opportunity for next free shipping promotion .
Thank you for support again .
Sincerely,”