"I placed an order for a prom dress on the 5th of march, they said it would be at my door on the 26th or march, It is now april and I still have not recieved my prom dress and prom is a week away. I want the dress now or else I want my money back!"
"Hi I'm Linda , this really not a review but it's a concern . Since my prom is on the 5th of May , I really need my dress to come earlier than that . I have been reading the bad reviews and I'm hoping that's not true dealing with you guys Milanoo . I'm hoping I get it early not later after my prom day."
"One of the items had a slight manufacturing defect, one of those rare cases, otherwise I am satisfied with the product."
"My order arrived early and the outfit is excellent quality! I love it and will order again! 10 stars~!"
" Item purchased was late by about 10 days, even though we chose expedited service, but upon arrival it was made of very good quality. We will shop with this company again."
"I wasn't real happy with the Tracking order option. It wasn't in English and I couldn't figure out what to do and no one would help me. They just gave me a link to go to which said the same think. But I am satisfied with the merchandise. I hope to be making more purchases with this company again. I like their clothes. "
"Very fast service and great communication!"
"My experience with milanoo was great. the items I ordered was just as I expected if not more. I look forward to shopping with this company again."
"I wish shipping was faster I ordered about 3 maybe 4 weeks ago, still haven't received. I do believe Ups have my items because I received a tracking number so they have my package, but they stated that there was no address on the package."
"i just received the 4 bathing suits I purchased. it came just in time for my trip. they look AMAZING and fit great. by looking and feeling the quality you would think they were each well over 50 dollars!! I'm very pleased."
"I still didnt get my package nor did I get an email with a tracking tracking number for it."
“Hi SharpieMarker1011,
Please accept our sincerest apology for any trouble or inconvenience we have caused you.We will contact you via email for the update
Thank you for giving us the opportunity to assist you.
Sincerely,
Milanoo.com”
"the item I wanted was out of stock. I received a prompt notificaiton and credit to my charge card account. "
"an utter hassle - orderd an apricot doona cover - received a bronze one - cost me $71.25 to return by post - 2 months later was refunded the cost - after several emails - but not the return postage & they are still advertsing the artical as apricot - sent photo of apricot but ignored - abauyer beware !"
“Hi baraya8,
We are sincerely sorry for the inconvenience you have experienced.We feel so regret that our products have not meet your expectations.We will contact you through email for the update.
We wish for your kindly understanding and support.
Thank you for giving us the opportunity to assist you.
Sincerely,
Milanoo.com”
"The wedding dress is fantastic!!! Thank you!"
"It was a bit hard to navigate and it should be a space there you could write own details that you on milanoo would read. That was not so good because I feel a bit lost anf worried about my dress and the fitting."
“Hi maaddeh ,
We are so sorry that our service did not meet your expectations.Could you mind tell us your order number so we could reviewing the information conducting a full investigation in order to resolve this matter fairly.
Thank you for giving us the opportunity to assist you.
Sincerely,
Milanoo.com”
A rep from Milanoo, milan2011, has responded:
“Hi Katelin_blanca4,
Please accept our sincerest apology for any trouble or inconvenience we have caused you. We will contact you via email for the update
Thank you for giving us the opportunity to assist you.
Sincerely
Milanoo.com”