"I purchased a formal evening dress from Milanoo. My dress was delivered in good condition and within promised time. The sizing indicator measurements Milanoo provided were amazingly accurate. I was concerned about sizing as this was my first experience buying fashion via internet. I am happy with the dress I chose in relation to it's value for money, quality, beadwork and sizing. I chose to make my own arrangements to alter the length of the dress only. This was my preference to alter length of dress after receiving it, rather than fwd a customised order to Milanoo (a service which Milanoo also provide). I look forward opportunity to purchase from Milanoo again."
"milanoo is amazing really and i engoyed my purchase from milanoo"
"Very good service. Items great quality and exactly as ordered. Also did not take all that long to arrive considering that it was an overseas company."
"Product arrived in good shape and in a timely fashion"
"I was offered shipping of my order to arrive in 7-9 days and after I pd and got the confirmation was instead told I would receive it in approx 40 days. Luckily I still got it 11 days later, but it still didn't help for one of the items that I ordered for a performance that I was in 10 days after my order. Then the white faux leather corset only lasted through one use for after only a couple of hours with it on a couple of the pieces of boning came out. Most of the products I've ever ordered are of very cheap quality."
"Thank you very much Milanoo I'm very please whit the service I love it
well done I have everything is only one thing I order 2 veils but one it was white off I need it white ....but other than that the job is good,on time,and fit me good thank you again "
"Horrible.COSTUMER SERVICE is HORRIBLE. By the way... Thanks MILANOO... I missed my first prom because I didn't have a dress!! Thanks sooooo much.
Never shop here. ever."
“Dear valued customer ,
Thank you for taking time to explain the issues that have occurred recently. We regret any inconvenience you have experienced.
We feel sorry that have not satisfy your expectation .We are sincerely sorry and would like to be responsible to our error so we hope we could help you if you could provide your order number.We are unable to give suggest before we know the information of your order .
We wish for your kindly understanding and support.
Sincerely,
Milanoo.com”
"Did my first purchase on Milanoo! Although i'm from Greece, the order delivered to me fast, a little over a week time! I'm satisfied with the service and the quality of the products.
I had only one problem: I ordered 2 male hoodies and after measuring my self i got the Medium size. But when i got them, even though they are both medium, one of them is smaller, so i couldn't wear it. But this is a problem i think i made because i measured only for one of the hoodie, thinking that both will be the same size.
So I had to give one of them to a friend of mine because the shipping cost is too much for my country to send it back to get the Large one. The 2 hoodies costed 38 euros and the shipment cost was 40 euros, so i didn't want to send it back.
Other than this I recomment Milanoo to everyone :)"
“Dear Chris Jason ,
Thank your for purchase on our website .
Much obliged for your support and your positive commendation is in our deepest gratitude. We will continue to do better work and we hope for the opportunity to do business with you again in the near future.Have a nice day!
Many thanks and best regards
Milanoo.com”
"My experience has been great so far. This is my second time ordering from milanoo and I've always gotten the product as described and everything's been shipped on time and in good condition."
“Dear Valued customer ,
We are so happy to heard you like our products !
We are ready to help you anytime.
Hope to serve you again in very soon!
Thank you again for your support
With best regards
Milanoo.com”
"I love this site! The items are soooo affordable and they look just like the original. Perfect for who can't really afford the original. This site offers the next best thing. "
"I am satisfied with the goods i ordered,goods are the same as picture only sizes are a little smaller as i thought."
"If you want to lose money for receiving the WRONG items, to be charged high IMPORT TAX and to receive the WORST CUSTOMER SERVICE then this is the place to shop. I was thoroughly disappointed with the whole experience.
I ordered 3 pairs of BAMBOO jeans and received sub standard, wrong shaped, poor quality Cotton Jeans. I paid more in import tax than I did for shipping and to send them back would have cost me double what I paid for the whole purchase. I lost over £50 and have nothing to show for it but 3 pairs of jeans that wouldn't fit any one. THIS COMPANY ARE BAD BAD BAD!!"
“Dear valued customer,
Thank you for you purchase on milanoo and We regret any inconvenience you have experienced .
we are sincerely sorry and would like to be responsible to our error. However, we still unable to satisfy your requirement even with the help of Paypal .We want to resolve this problem and we respect the adjudication of Paypal .
We feel sorry that we refuse your requirement beyond our capacity.We know we still on the way to satisfy all the requirement from our customer .So we accept all customer's criticism while respect your decisions.
Sincerely,
Milanoo.com”
"Love the quality of the shoes that I ordered and the overall factor I look for in a shoe is comfort in a stiletto or pump and Milanoo covered that for me! Shipping was fast and accurate and I would prefer this site to friends and family, they have whatever you may be looking for and more. Will purchase from them in the future!!!!"
"The product was as stated. Good response from costumer support. Only problem was that delivery was charged for express and sent as regular mail - This cause an unfortunate delay in the supply."
"I had purchased a dress from milanoo to wear for my graduation in May. It arrived in a timely manner and looked just like the dress pictured. I was very satisfied with my purchase :)"
A rep from Milanoo, milan2011, has responded:
“Dear dladerer,
Thank you for you purchase on our website .
We feel regret that you ignore the processing time of our products which you could found easily just on out item page .The Standard shipping time is 7-9 days but the total time for your order en-uk_120217144914_955 need 24 days to arrive .We had try our best to sent faster than the ETA but still could not made your happy .
We know our products may be not the best quality but we have the best quality in the same low price with others .We appreciated the you support in the past
and respect your decision in future .
Thank you for giving us the opportunity to assist you.
Sincerely,
Milanoo.com”