"Easy shopping portal, quick payment channel (especially impressed on integration with Amazon). Used their Chat system to get follow-up information on my order. Prompt and helpful. "

"Best prices for elctronics on the internet, and the greatest customer service EVER. Thanks to Aubrey, for handling my questions and and minor issue."

"MonoPrice.com is the best store for cables and accessories. Their shipping is actual cost, so sometimes a bit higher than other stores, but I can ALWAYS find a co-worker to split the shipping cost. NO WAY would I buy cables locally if MonoPrice is still in business. Always great selection, service and price."

"I'm a residential builder and I use Monoprice for a lot of my electronic needs. Price, quality and service have always been great. I'm able to offer my homes with built in surround sound at a fraction of the price charged by local installers. It gives me a competitive advantage to set my homes apart from the competition for todays high tech buyers."

"Victoria M. just helped me add to my order. First time on the site and I had forgotten an item. Was EXTREMELY kind and helpful. I really appreciate the customer service."

"I needed a mini-DVI to DVI adapter cable, and every other place I found, wanted to charge $10 or more. Monoprice.com saved the day, and even though I chose the default USPS shipping option, my order arrived within 5 days of placing the order. The package was in great shape and the cable works flawlessly. I would not hesitate to give Monoprice.com my business again in the future."

"After two weeks still haven't received package."

"I've been very pleased with Monoprice for their selection, great prices, and excellent delivery times. Today, Christmas Eve, I realized I sent some gifts to my work address by accident. Victoria in customer service answered the live chat window and very quickly provided the shipping code and toll-free number to track and recover my gifts in time for Christmas. Overall, a great service experience every time!"

"Great pricing, and the online chat customer service was fast, direct and knowledgeable. I will be back.

Thank you Victoria and Josh C for all your help. "

"Had a question and had to contact customer service. Aubrey got back to me quickly and with all of the information I needed. All online customer service needs to be as good as what I got from Monoprice!"

"Order was ready as promised"

"Great customer service.... My package was lost in transit. I called customer service and they shipped the replacement item. Great job. I will definitely recommend Monoprice."

"Great products, great customer service. Alann at Monoprice was very helpful in determining the issue in shipping and sending out a replacement."

"Had a slight problem with an order. Called and spoke with Victoria. She could not have been any more helpful. I buy from this company all the time. Products are great and service is exceptional. Do not hesitate buying from this place!!!!!!"

"This store seems legit and has Google Satisfaction policy.
Received a defective item and they were happy to RMA the next day, I had to pay shipping, but I was able to repair the item so no need to RMA.
Shipping could be faster but still received in less than a week but not the three days promised (USPS again?) Packing was barely OK and arrived in good shape. Overall I ended up happy and ordered another (best USB chargeable powered speaker for smartphone there is). Pricing is reasonable too.
They use USPS so you can forget about reliable tracking and I did receive email notifications throughout. Also, I did NOT have to wait for my order to travel from China!
I did not receive an invoice for the last item ordered yesterday but it shows on their website. I recommend starting an account so you can track your order progress."