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Verified
5/5

2015-01-25

"Monoprice was again accurate, quick and of good value. Will continue to look there first."


Verified
5/5

2015-01-23

"I've completed 5 orders with monoprice over the past several months and everything has gone well every time. I wrote a review on their website that described a small issue with an item. A friendly customer service representative immediately emailed me asking if I wanted to start an RMA. The item was only a couple bucks so I declined, but their quick assistance was impressive. Prices are extremely good and product quality is very good. Standard shipping time is about average. The website is nice. Checkout process is easy."

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Verified
5/5

2015-01-23

"Awesome experience. Victoria went beyond the call of customer service. I am grateful and am a very satisfied customer "

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Verified
5/5

2015-01-22

"Great prices. Crushed Fry's prices. And Victoria helped me add on to my order to help me save on shipping. "

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Verified
5/5

2015-01-22

"I made a mistake on an order and contacted monoprice immediately, Victoria helped me out on order # 11790976 to adjust it to the proper item that I ordered. Took less then 5 minutes and I was very great full that they were able to adjust due to my mistake. "

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Verified
5/5

2015-01-21

"Overall very satisfied with all of my purchases at Monoprice.com. On my last purchase there was a mistake on one of the cables that was packed. I contacted them through their live chat and within minutes they agreed to ship me the correct cable expedited to get it to me before the weekend. Very easy to work with and their cables are top notch for very low prices. Any time I can, I always use Monoprice."

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Verified
5/5

2015-01-20

"Excellent quality of products... Fast shipping..."

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Verified
5/5

2015-01-20

"Excellent customer service. Was missing an item, and monoprice is sending out a replacement immediately! ( i should note that after 6 years of ordering from monoprice and ~30 orders, this is the only time an item has been missing)"

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Verified
5/5

2015-01-20

"Great customer service, low prices, and great deals. Can't beat them."

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Verified
5/5

2015-01-20

"Great products at fantastic prices. Excellent customer service also."

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Verified
1/5

2015-01-20

"While Monoprice continues to gave great products and good pricing, they recently ended their next-day delivery service. This is a devastating blow to my business. Rather than being able to order supplies on an as-needed basis, I am now forced to try to anticipate business, stock supplies, carry inventory, and do without parts until they can arrive several days later. Bad bad bad choice, Monoprice!"


Verified
5/5

2015-01-19

"Chatted with Victoria M. about some customer account information. She was very courteous and knowledgeable and was able to answer my question quickly. Overall experience was also great."

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Verified
5/5

2015-01-18

"Monoprice is an excellent choice for anything involving electronics. I would recommend them to anyone. Great pricing, the best customer service, and fast delivery. It is always a pleasure doing business with monoprice."

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Verified
5/5

2015-01-18

"Their customer service is as on point as their insanely good prices. "

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Verified
5/5

2015-01-18

"Monoprice is the best, bar none. Always received what i ordered and always on or before scheduled delivery time. Monoprice will always be my first stop"