"It states the item was left in a safe place 9132060246811786. Not the case!!!! The item was left in a dirty food bin that we use outside of our house! Item was ruined. Not safe for me to put my hand in to collect it. I am not impressed and this isn't the first time this has happened. I tell everyone I purchase something from not to use this company for this reason. You have no respect for customers items."

"e verything was easy except for paypal trying to get me to use their credit card system"

"its well needed and beats all the others for price"

"I have always found Hermes to be reliable and price competitive"

"Improved a lot. I recalled using it a few years ago but the experience was not great."

"in general very good , still find it difficult to calculate exactly the cost without going through several stages"

"Very poor. The delivery pickup courier is rude and arrogant. I went to get the parcel yesterday and spilt a drink and spent a minute or so cleaning it up so it didn't stain. When I got back to the front door she had left. No note, no warning, she just could not be bothered to wait for me to come back to the front door and left. How can you run a service when your couriers are so bad?I contacted customer services immediately and they were unhelpful and then lied to me. They were interested in doing nothing other than checking the parcel reference and then saying they could not help. When I asked for a manager they eventually said they could help and contacted the courier and said she would pick it up after 2pm. Well that didn't happen - nobody came back.I will be actively recommending people to stay away from myHermes as you cannot be trusted."

"Today all has gone well. Thank you."

"Easy as I live close to a parcel drop off point so I have no problems."

"the websit in general was ok and easy to navigate, shame about misleading delivery times, I waited in for 2 days and still not received my delivery, on day 3 now so will see what happens"

"You spam me. I sent one parcel once and now you think I'll want to send parcels because there's a special offer. Dream on!"

"Recommended by one of my customers. I'd never heard of you and am amazed at how easy it was to send a parcel. I don't utilise my computer that well and I found the whole procedure so easy. Well done - now I look forward to seeing how long my parcel takes to go from one end of the country to the other."

"The main problem with this site is the difficulty you have finding how to communicate with the company. I had trouble finding an email address. Eventually I was directed to the chat facility and Alice who I chatted with was fantastic. Shame the rest of my experience with myhermes was not anywhere near as good."

"My parcel was received for delivery on the 9/9/17, but was withheld for 48 hours because it was large,the item was a 4 drawer plastic unit, the usual size and weight as seen in most stores but had a rattan effect.Stayed in Monday awaiting delivery, no show will now have to stay in Tuesday, will the item be delivered?"

"Convenience much better than post office."