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Product & services pricing
4.57/5
Chance of future purchase:
4.62/5
Shipping & packaging:
4.64/5
Customer service:
4.44/5
Return/Replacement policy:
4.35/5

Verified
5/5

2024-03-13

Take care of your stuff - It pays dividends

"I recently sold 2 Macs to SellYourMac. An M1 Air and a 21" iMac. They were both fine machines for most of my needs but I needed a bit more horsepower and a larger screen. Sell Your Mac provided me an upgrade path by taking these off my hands without any hassle. They'll find a good home and provide years of use for someone.

I received a decent offer and prompt payment without the hassle of selling online. Highly recommended.
"

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Rep reply posted 2024-03-13
A rep from SellYourMac, OWC_Michael , has responded:


Thank you for sharing your experience! We're glad to hear that SellYourMac provided you with a hassle-free upgrade path for your Macs. It's great to know that you received a good offer and prompt payment without the hassle of selling online. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-12

Perfect!

"I had an old iMac that I could no longer effectively use. I found SYM, had them provide shipping materials, packed it up, got emails updates along the way and received a paypal deposit a few days later. Seamless!"

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Rep reply posted 2024-03-13
A rep from SellYourMac, OWC-Celeste, has responded:

“That's fantastic to hear! We're delighted that you had such a smooth and seamless experience with SYM for recycling your old iMac. Ensuring a hassle-free process from start to finish is our goal, and we're glad that we could provide shipping materials, keep you updated via email, and swiftly process your payment through PayPal. Thank you for choosing SYM for recycling your old device, and we appreciate your positive feedback. If you ever have any more devices to recycle or any questions in the future, feel free to reach out. We're here to help! https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-12

Easy team to work with!

"SYM made selling my iMac simple, even sending me a shipping box at no charge to complete the transaction. Payment was prompt and efficient. I highly recommend them for selling your Apple gear!"

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Rep reply posted 2024-03-12
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for your wonderful feedback! We're thrilled to hear that your experience selling your iMac through SYM was simple and convenient. Providing a complimentary shipping box and ensuring prompt payment is all part of our commitment to excellent service. We appreciate your recommendation and look forward to assisting you or your friends with any future Apple gear transactions. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-11

easy to do business with

"fair price and kept in the loop the whole time for progress."

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Rep reply posted 2024-03-11
A rep from SellYourMac, OWC_Michael , has responded:


Thank you for your positive feedback! We're glad to hear that you found our pricing fair and that our communication kept you informed throughout the process! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-11

Easy, convenient, good value

"The company provided box made this method easy and valuable. While I may have gotten more money via private sale, the speed and convenience more than offset the pain of FB marketplace."


Rep reply posted 2024-03-11
A rep from SellYourMac, OWC_Michael , has responded:


We're delighted to hear that our provided box made the process easy and valuable for you! We understand that private sales can sometimes yield more money, but we're glad that the speed and convenience of our service outweighed the hassle of using platforms like Facebook Marketplace. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-11

Good business

"The transaction, shipping and paypal payment was above my expectations. I will definitely forward more business to them!! "

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Rep reply posted 2024-03-11
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you enjoyed your experience working with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-10

Couldn't be easier

"The whole process took a little more than a week, including PayPal payment. I received the quoted amount without hassle. I was kept informed about each stage of the process and time estimates were accurate.

Thanks for the great experience!
"

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Rep reply posted 2024-03-11
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you enjoyed your experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-10

Excellent

"Their buy back plan works great. I bought a refurbished unit from them, then prepared my old laptop for their buy back. It went off without a hitch."


Rep reply posted 2024-03-11
A rep from SellYourMac, OWC_Michael , has responded:


We're thrilled to hear that our buyback plan worked seamlessly for you! It's great to know that you had a smooth experience transitioning to a refurbished unit while utilizing our buyback service for your old laptop. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-10

Easy peasy!

"Wow — every step of that process was quick and easy! "


Rep reply posted 2024-03-11
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad to hear that you had a great experience with our partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-09

"Easy quick. As advertised!"


Rep reply posted 2024-03-11
A rep from SellYourMac, OWCAmanda, has responded:

“We appreciate you taking the time to give us your feedback. It is great to hear that you had a good experience with out partners at SYM. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-09

Easy, fast and good communication!

"Found the whole process very clear and straight foward."

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Rep reply posted 2024-03-11
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the feedback. We are glad that your experience with our partners at SYM was a good one. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-08

They are true to the quote

"We liquidate companies, selling off their assets, and when we get Mac equipment, SYM is our .
They have never once tried to give us less than the online quote.
"

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Rep reply posted 2024-03-08
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for taking the time to share your fantastic feedback with us. We are thrilled to hear that you can count on us to be your go-to for trading in Macs and that you always receive accurate quotes! Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-08

A good place to sell old technology.

"Overall, it was a good experience which was consistent with what the company communicated. Smooth process."

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Rep reply posted 2024-03-08
A rep from SellYourMac, OWC-Celeste, has responded:

“We're delighted to hear that you had a positive experience selling your old technology with us! Ensuring a smooth and consistent process is something we strive for, and we're glad to have met your expectations. Thank you for choosing us as your platform for selling old technology. If you have any more items to sell or if you have any questions in the future, don't hesitate to reach out. https://eshop.macsales.com/Service/”


Verified
5/5

2024-03-08

Glad my old iMac has some use left in it

"This machine was my daily driver for over five years and was still in very good condition. But after getting a new Mac, it was just taking up space in the closet. SellYourMac made it easy to return and I got good value for it. Hopefully it will serve someone else, if even for a while, rather than going straight to recycling or worse."

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Rep reply posted 2024-03-08
A rep from SellYourMac, OWCAmanda, has responded:

“Thank you for the wonderful feedback. It is great to hear that we were able to find some use out of that old iMac that you had. We are always happy that our customers can get what they need from us no matter what that might be. Please feel free to contact us if you have any further questions, comments, or concerns. https://eshop.macsales.com/Service/


Verified
5/5

2024-03-08

Excellent experience

"SYM offered a fair price, easy instructions, and speedy payment. Highly recommended. "

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Rep reply posted 2024-03-08
A rep from SellYourMac, OWC_Michael , has responded:

“Thank you for your kind words! We're delighted to hear that you found our pricing fair, our instructions easy to follow, and our payment process speedy. Your recommendation means a lot to us. Please feel free to contact us if you have any further questions, comments, or concerns. 
https://eshop.macsales.com/Service/”