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Product & services pricing
4.04/5
Chance of future purchase:
4.02/5
Shipping & packaging:
4.28/5
Customer service:
4.25/5
Return/Replacement policy:
4.41/5

Verified
5/5

2024-06-24

Return

"Because this was the first time I have ever returned a Sleeplay product, I had no idea what to do so I sent an email requesting information on the process.
Jelyn was very quick to respond and provided me with everything I needed to start the return.
The actual return process was very quick and easy.
"

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Verified
5/5

2024-06-23

Available

"You had a part my regular supplier did not have"

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Verified
5/5

2024-06-23

Travel game changer

"Love the travel ResMed sleep machine. We travel frequently and appreciate the small size and not having to travel/buy distilled water while traveling. Memorial Day sale was a bonus"

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Verified
5/5

2024-06-23

Efficient

"Quickly got my order with no problems."

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Verified
5/5

2024-06-23

Reliable

"Sleepplay is very reliable "

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Verified
1/5

2024-06-22

AirMini loud

"They were only concerned about making a sale. I wish they were more honest and has better product knowledgeable. I purchased an Resmd Airmimi and currently on vacation traveling and left the AirMini home. It’s LOUD and not able to sleep. There is some kind of air noise at the nosepiece. What a waste of money."

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Verified
1/5

2024-06-21

Customer service is horrible

"Ordered a batter pack received it on Friday tried it out did not work called customer service on Monday. Told them it didn't work. They told me since I had opened it. They would not refund it. Horrible customer service."

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Verified
5/5

2024-06-21

Super friendly and helpful

"The woman that helped me with super friendly and very helpful. About all the options and everything else.
"


Verified
5/5

2024-06-20

5-star service and great price

"I called and spoke with James. He answered all my questions and provided good recommendation.
5-star service
"

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Verified
5/5

2024-06-20

In and out! Great selection!

"I do recommend, great service and selection "

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Verified
5/5

2024-06-20

Just what I needed

"The Ultra Mirage mask cushion is no longer available from ResMed. Hope I can continue to get supplies from your company"

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Verified
5/5

2024-06-19

Great service.

"Great service experience."

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Verified
5/5

2024-06-18

Excellent

"Great Constumer services Very helpful "

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Verified
5/5

2024-06-18

Customer Service

"Quick and pleasant experience with James, I recommend Sleeplay 100% for a great experience!"

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Verified
5/5

2024-06-17

Easy ordering for needed replacement

"The process for buying a new CPAP was so simple with Sleeplay. Since we only needed a replacement, no prescription was necessary and they set the machine to auto set for us. Was shipped in a timely manner and we received it quick. Nice to finally have a machine that works properly again! Oh and can’t beat the price discount as well!"

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