"Ordered and sent everything in as requested. Over 2 weeks latter I call they are waiting on the Rx, I had scanned that in and sent it with the initial order documents. While on the Phone I was told that no Rx had been received I countered with date sent and had my order shipped the next day. Poor follow up on orders. "

"Shipping. I have not received the product and you’re asking for a review?"

"Had my order ready to go but it said I had 220 or more “Reward Points”, so I used “200” to get money value!
(Was $10 or $20)
When I was about to checkout, it NEVER SHOWED ANY MONEY CREDIT FOR THE 200 POINTS I WAS ATTEMPTING TO USE?

However it said to “get reward points ??”
Well, FYI….I had 200+ Points and used 200 but the final checkout never showed the credit for them? Nada! “$0”!
I was not going to just say forget it, why would I after ordering several times from your company and not being able to?
We “HAD” a great relationship going?
So I called the number shown and left a vm stating basically what I just said, and expected a response by the next day with my credit showing for $20 I felt?!
Please check the total $ I spent from ALL of my paid invoices please?
So about 2 or more weeks later all I received was a reminder that my Cart still had merchandise in it?

So I am still hoping to hear from you folks but not looking too good now?!

Thank you
Sincerely
Dr. Michael Schroeder
“schrodoc…………..

"

"Nothing special.. Good as it should be. "

"James was able to find the right style and fit, I was in a out in 30min
"

"have wanted a small travel CPAP but due to cost I opted not to buy one. Recently while looking I came across Sleepily. They had a good price on the Air Mini plus a 25% discount. Could not resist buying. I first called the company and spoke with a live person who was very courteous and explained what I would need to buy. I then purchased the Air Mini. Called my physician to have him fax an order to Sleepily. Within less than 24hrs the order was shipped. I received it in a timely manner. Today I set it up and can't wait to try it tonight. It is a great size to travel with."

"James went further to deal with manufacturer on my behalf and made sure I could return my faulty CPAP. "

"The power supply for my cpap machine no shipped with my machine. When I contacted customer service it took them almost 48 hours to ship it to me and then they didn't send it overnight. So I had my machine for more than a week before I could even use it. Why they refused to expedite the shipping on the power supply is beyond me.

Very disappointing after spending a couple grand for the machine.

I will be getting my ongoing supply needs somewhere else. "

"I changed to this company from one that wasn't being reliable. Got the order here when they said, actually it was day early! I'll be using them again if I need another nebulizer. :)"

"Great customer service each time"

"Order was filled quickly and arrived in a timely manner. "

"Ordered headgear and a couple cushions. They arrived in a timely manner."

"I ordered two packages of CPAP filters. The website advertisement did not say how many filters were in a package. Based on the price of one package, I presumed there were more than one filter per package. There was only one tiny filter per package at a price that was too large to warrant another order in the future! On top of the huge price, your company charged shipping. My package arrived two days later than the expected date your website predicted. You lost a customer!!!
"

"James Curles' attention was great"

"Ordering was easy & quick, order arrived very soon, product was just as described... Product also works just as it should, without ant problems... Product is very good & would purchase again & also would recommend it to anyone in need of it.."