"Had a number of issues with my bipap at first. ResMed, the manufacturer, wont talk to you AT ALL.
Referred to web sight. Sleeplay helped but asap referred you to ResMed. Not wanting to enter the corporate circle ****, I was able to contact a local supply house that was willing to help even though
I didn't purchase the machine from them."
"Great service. The service was very good"
"Excellent quality and price"
"I was traveling and needed to find supplies readily available. Sleeplay was just what I was hoping for."
"Everything arrived in time and the customer service was great!"
"James is a great help. Had just what I need for mask replacement."
"Fast service. I will buy again"
"Very fast service and very respectful staff James. I arrived questioning what I had and James took time to look and only charged me for filters I needed. I believed it was my hose but he took care of me to not spend more than what I needed."
"Grato service. Very good. Excelent"
"I used it about3 nights and I developed a sore in my nose so I stopped using it"
"Great price great communication fast delivery"
"missing hardware used to attach brace to ladder"
"James has provided excellent customer service and never forgets his promises. He’s responsive and helpful, courteous and professional. Highly recommend him and Sleeplay. "
"Para recomendar a las personas que necesitan "
"James was great. Very professional and good sense of humor. He got me exactly what I needed at a fair price. "
A rep from sleeplay, SleeplayTeam, has responded:
“Hi, thanks for reaching out!
I am interested in understanding what the local supplier did that worked for you. After speaking to you numerus times and walking you through how to change the settings and calling ResMed myself on your behalf, ultimately, I was not able to help you change your settings on the machine so it would work to your liking.
Would you be willing to let us know what settings were adjusted so the machine is not working the way you were wanting it to?
Kind regards,
The Sleeplay Team”