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Verified
5/5

2011-01-01

"I am very happy and satisfied with my experience with zZSounds. They delivered on time, even at the Christmas crunch. I also like their postage options and the ability to split the purchase into 4 payments. zZSounds is a total win-win experience! I will recommend zZSounds to all my musician friends."

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Verified
5/5

2011-01-01

"I used the price match feature of zzounds website. within a day, they beat the competitors price AND offered a payment plan AND had cheaper shipping! i will definately use them next time i need some gear. i even ordered the week of christmas with normal ground shipping and got my 4x10's by christmas!"

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Verified
5/5

2010-12-31

"I ordered a refurbished microphone from Zzounds. The order was processed promptly, I received email updates re order progress, and the item appeared like-new to me. Everything went well, so I'll certainly consider Zzounds next time I order similar equipment."

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Verified
5/5

2010-12-27

"Great product as described. Very fast shipping. Would shop again. Thanks!"

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Verified
5/5

2010-12-27

"Very satisfied with the way customer service handled the transaction. "

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5/5

2010-12-25

"Easy ordering, fast delivery, happy son. "

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Verified
5/5

2010-12-24

"Have used zZounds a number of times. I keep coming back because of their friendly, efficient and quick customer service, their obvious commitment to quality, their low prices and ability to supply what I want on time every time. Really. Thanks!"

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Verified
5/5

2010-12-23

"I discovered zZounds last Christmas and was very pleased with them. Their reps are very knowledgable, helpful and polite. They keep their promises and my packages have always arrived ahead of schedule. I ordered several items again this year and everthing has arrived perfectly, including a gift I ordered the very last minute which they sent using two-day shipping (Free of charge!)I like their website alot because they provide detailed specs on almost every product along with several reviews "

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Verified
5/5

2010-12-19

"Ordered PlanetWaves Humidipak; great price, fast shipping, no problems."

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Verified
5/5

2010-12-19

"This was my first order with zZounds, so I read a lot of other general reviews before making the leap. I am glad I decided to do it! Both packages arrived a day earlier than I expected, even considering icy road conditions that delayed UPS.
Everything that I ordered arrived in excellent condition, therefore I had no need to contact the Customer Service department, so I can't address that (although other reviews indicate any concerns have been handled quickly and competently).
It looks like I have a new friend in the musical instrument and electronics business. Thanks, zZounds!
"

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Verified
5/5

2010-12-18

"I ordered a based guitar from zzounds.com in Dec. 2010. I received excellent service. The product was shipped promptly. I recieved it within 2 business days with standard free shipping. The product arrived exactly as described in new and undamaged condition. I am very pleased with the product. The price was right. I was allowed to make payments per the 4 payment plan. I am pleased with the company. No complaints. I will order from them again in the future."

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Verified
5/5

2010-12-17

"My wife and I were very pleased with the easy of ordering, the price and the delivery of the electric guitar we purchased for our grandson. He loves the guitar. His instructor said that it is an excellent next step in our grandson's learning to play the guitar."

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Verified
5/5

2010-12-17

"Delivery was speedy.
The process was quite straight forward.
The only snag was that the item I requested could not be shipped to Canada. When I indicated that I had an address in the U.S. that could receive it, everything was immediately resolved.
Like I said delivery was speedy - just two days! Wow.
"

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Verified
5/5

2010-12-16

"What a great company.....! you make it so easy to buy great stuff and not use a credit card....I have bought too many things from you now......not really. .love the deals, love the guick shipping , and the products are super...."

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Verified
5/5

2010-12-15

"I was sent the wrong merchandise.It was a mistake as what I ordered looked exactly like what was sent.To be precise a 2x12 speaker cabinet instead of a 4x12.
zZounds took care of the shipping right from my door back to them and replaced the cabinet with a brand new one.(The original cabinet that I ordered was a "blemished item that I would have saved $300 on).They are efficient and an internet dealer that I feel I can always trust to resolve whatever issues I may have.It was an inconvenience not to receive the right item at first but mistakes can be made and they resolved it in a good way.Other transactions have been hassle free and there prices save me money.There customer service always put the customer first.They are polite informative and always try to give the best possible service.That's why I keep dealing with them and I am sure that most other people feel the same way.
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