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Verified
5/5

2010-10-15

"I like the store. The workers are very cooperative.They give you all the infomation you need. And the shipping is fast and right on time."

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Verified
5/5

2010-10-01

"I always have a good experience at Zzounds. Shipping is free most times and I get the stuff fast. This time was no exception. The prices are as good or better than anywhere else."

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Verified
5/5

2010-09-19

"Behringer DR400 Digital Stereo Reverb and Delay Pedal is great for the price! Can't beat it!

Behringer UC200 Ultra Stereo Chorus Pedal is also great for the price!
"

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Verified
5/5

2010-09-05

"Item shipped super fast and packaged well. This is my first experience with Zzounds but will buy from again. I received order and shipping information by email and had no need for customer service on this order. Very Satisfied "

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Verified
5/5

2010-08-29

"The Electro-Harmonix 12AX7EH Preamp Tubes are amazing! They sound great in my crappy amp."

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Verified
1/5

2010-08-28

"Horrible credit card policies. Company is too big to handle problems properly and timely.

I had ordered speakers for an event a couple weeks in advance, speakers were shown as "shipping" and when I had called to make sure everything was ok and was told that since I had placed my order recently the agent could not confirm but said it was leaving the next day at the latest. After checking back 4 days later the webpage kicked it back to verifying my card again. I never received an email or phone regarding this problem.

If your billing address is different than your shipping address save yourself the trouble and dont buy from zzounds. They will not try to help you solve your problem, verify your card over the phone ect. Order processing is done by different departments that dont talk to each other.

Anyway the event was yesterday and the speakers were shipped a day before. Thanks zzounds..
"

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Verified
5/5

2010-08-27

"Good Price, Good Service, Quick shipping. Thanks."

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Verified
5/5

2010-08-23

"I was very pleased with the speed my order was delivered. I have been using zZounds for over a year now and I continue to be impressed with their service and prices.

My last order was a "Gator" case for my micro Korg. The case seems sturdy and durable. I wasn't quite sure it would work, but it was a perfect fit
"

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Verified
1/5

2010-08-23

"Buying thru ZZOUNDS was a bad expericience in my case. I paid with an international credit card and you guys told me you do not accept int credit cards. That is the most stupid thing I have ever heard in my entire life. AMAZON takes international Credit cards, Musiciansfriends takes credit card, ebay takes international credit cards, everyone but zzounds. I am extremely disappointed with the way you work and I am definitaly not looking forword to do any other business with your company.

Thank you
"

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Verified
5/5

2010-08-16

"Folding Guitar Stand Black--economical, sturdy, convenient. A great buy. Nothing fancy but it does exactly what it is supposed to do. Highly recommend it!"

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Verified
2/5

2010-08-16

"I still have not received my order ... Terrible shipping and service ... Today's date is 8-16-2010 .... Regards -- cw"

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Verified
5/5

2010-08-15

"I ordered my new guitar from zZounds.com and had the ability to track it every step of the way. I even got my guitar BEFORE the projected delivery date, in PERFECT condition!"

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Verified
5/5

2010-08-06

"My Epiphone Les Paul 1960 Tribute order was processed and shipped as promised. Delivery was just a few days later. Emails kept me up to date and informed.. Thanks for excellent service. Also love the easy installment payment plan. I plan on buying here again. "

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Verified
5/5

2010-07-23

"We are exceptionally pleased with the price and quality of the keyboard we ordered. The online description of the product was very accurate and detailed which made the decision much easier. The product was packaged well and arrived quickly and safely. The website was user friendly and easy to understand. We will return to this site if we need to make any additional purchases."

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Verified
5/5

2010-07-21

"Before I ordered from Zzounds.com I came to Reselleratings.com and checked them out, when I saw how great the reviews were, I knew I could buy with confidence!
I first just ordered on-line and utilized their 4-pay option to play while you pay... I ordered a Marshall A50 acoustic amp and a JamMan looper. I decided to order something else later and went back to the website, it looked like my first order was still there and I completed the order for a couple of small items. When I got my confirmation email, I realized that I had been looking at the Marshall A100 amp and had accidently gotten it in my cart with the two small items I wanted to purchase. Upon realizing my mistake, I immediately called the Zzounds.com customer service, reached a real person right away and told them what had happened. The person I was talking to, was very helpful and understanding, as it ended up, we just canceled everything with the understanding that I could just go back to the website and re-order what I wanted.
I made the purchase, the items were shipped right away and I received them within a week, not bad for free ground shipping on an acoustic guitar amp and a looper delay unit.
I will definitely buy from ZZOUNDS.COM again as they have the best prices around, free shipping and great customer service!
"

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