"Real nice Co. to do business with. I ordered a Mobo previously, and just ordered & received 2 vid. cards this week. Two day turnaround from order to got it!! Amazing. Never had to return anything, so can't comment....but support/sales have been helpful and knowlegeable. Would definately buy again, if the price is right."
"The best service I have received and a great price !
It's nice to deal with an honest company for a change !
This motherboard was to replace a motherboard purchased on EBay that turned out to be a fraud from EZBpc's . No more EBay for me ! Thanks"
"Received the items a day before they were supposed to arrive and everything was in good working order. Great customrer service! (There is someone actually answering the phones and they will find out what you want.) This was my second order from them and I will be back for more!!!!"
"The company is very fast with shipping their orders and emailing you the status. That is good untill they send you a bad video card. First I made the mistake of calling. Let me just say that out of all the online companies I've dealt with, you have the absolute worst people working the phones. It's like one lady, and one guy, both talking very soft so I can barely hear, and speaking some sort of english that I could not understand. And they kept putting me on hold with no music so I wasn't sure if I was on hold or not, or if I had been disconnected, or if they were there and I just couldn't hear them. So then I emailed them, and let me say, whoever does the emailing, should do the phones. I got very very fast replys to the emails I've sent, some replys less than 10 minutes after I sent them. The RMA process is a nightmare with your company though. You received my defective video card on 7/31, and I got an email on 8/11 saying you do not have a replacement for my car. It took 6 business days to find that out? That was horrible. They did offer to give me a refund, which I was happy with. So all in all it's a good company if you order online, communicate through emails only, and pray to your god that it's not defective."
"Z-Buy would be a good company to deal with aslong as you don't need to RMA anything.When I made my purchase order the response was superb,and I received my order on time, but the product was defective so I tryed to RMA the thing. It had been 12 days sence I returned the part and no reply. So I called them to see what the story was. They said there Tech hadn't tested it yet. And didn't know when he would get to it. So I asked why they didn't just send me another new one, she said they didn't do that. The tech would test and repair if possible and return it to me. I told them I didn't buy a refurbished part so I don't want it unless it is new. If they can repair the thing they should resell it as refurbished. I would like a new part or my money back."
"Would gladly order from again. Nice seeing that they seem to have things covered well from my experience with them and experience with other companies.
Received order confirmation immediately after ordering with information about when my item would be shipped and that they would contact me with a tracking number when it did ship and if the item was back ordered/out of stock I would hear from them within 2 business days. Also detailed the usual things as my order number, what I ordered and where it was to be sent to as well as the total.
Received email of my order being shipped and tracking number the next business day and received my item in good condition and exactly what I had ordered(even got cables and some adapters for my OEM card, which I didn't expect - but was pleased, drivers were to come with it); I had emailed before hand asking about the item and had received an email answering my questions within 2 business days, then ordered.
Ordered Wed, shipped Thursday, got it on Monday. "
"Excellent company to do business with. Some of the best prices on the web. Fast and economical shipping. A+ company to do business with."
"Okay I emailed tech support about the Promise tx2 100 ide card and they responed promptly to my questions. Also the card was shipped the next day fedex 3 day unlike other comapnies that charge to Newegg ship next day with the same fedex service.
Got card it was just what I ordered and everyting was included. Great job. I will order from z-buy again."
"I am a reseller and have purchased the majority of my hardware through Z-Buy over the last 3 years. On the whole, I have been very pleased with the products and service and can only complain about not being informed of items on my order that were not in stock. I learned that if I place my order and then call to confirm everything is in stock, I can make adjustments or substitutions on the spot and don't have to wait and wonder why where everything is. I placed my latest order this morning, called and confirmed stock and everything was shipped today! The pricing is good, they package everything the right way, shipping is reasonable, the customer service people have been helpful when I have asked for it. I don't think you could ask for anything more. I will continue to do business with Z-Buy as long as they keep it up."
"The Technical Support Team at z-buy was quick to respond and very helpful in resolving a problem I had with a new processor I bought from them online. They troubleshot my problem and responded to all of my questions."
"Ordered on Sunday evening, shipped Monday, arrived Tuesday. Made several orders the past three years... never a problem."
"im with jblue1936, i have been ordering many things from z-buy and not one single problem in 2 years. I have ordered a lot of things from a sound card, videocard, memory and cd-rw. I do my research and i always find that z-buy is always the cheapest with shipping. Their retail boxes are cheaper than the others OEMs. "
"Please continue to provide your excellent service. The purchasing and shipping process were excellent.
Thank you"
"Purchased a mother board and the speed of service was excellent, it even came three days early."
"I have been ordering from Z-Buy for three years every order has been received before or on time has always been well packed. I have not had to use RMA everything I purchased has worked. Maybe I have been lucky but for me this has been one great company. I always look for the item I need at Z-Buy first the price is always right and they don't rob you for shipping as some do."