Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
Six Months
Positive: 0
Neutral: 0
Negative: 0
Write a Review
Customer Reviews | Filter Reviews
5/5
2014-11-21
"The online ordering was extremely easy. They said that it would take about 2 weeks to get my order and I was surprised that it came a few days later."
5/5
2014-11-21
"I loved the matching and searching for ones comuter model and being able to find the compatible memory to update laptop."
2/5
2014-11-21
"Complex registration procedures to install transfer software for SSD installation. Registartion as described will still not activate software. Online help desk just sends you to videos that have no relation to problem.
When trying to use and follow software instructions it just says activate software. Follow instructions and get same results.
When trying to E Mail to them online, enter/CR key while typing forwards the message before it is complete (instead of a send box to click when done).
Very frustating."
2/5
2014-11-20
"The item is fine, my issue is with the order process. My order was canceled because of a credit verification issue or something like that, but I was never told this. I called in to check on the status of the order as it was time sensitive. I was told that the credit department canceled the order and typically they don't notify customers when this happens. This is a big problem. Why can't they notify customers? They did give me free overnight shipping to make up for the lost time on my new order, but that shouldn't have happened in the first place."
3/5
2014-11-20
"The transaction was cancelled, customer service was not helpful with their explanation."
5/5
2014-11-20
"They shipped quickly and came in safe packages that were nonetheless easy to open. Well done!"
5/5
2014-11-20
"Loved the hard drive program, it figured the proper hard drive for my netbook. Order arrived together, I also purchased the installation kit. Great service all around.."
1/5
2014-11-19
"I have used Crucial in the past, the product is great the Software vendor they use is terrible. I purchased a Crucial MX100 512 GB SSD and the included Acronis True Image HD 2014 is no longer supported. I needed to purchase an upgrade, the site listed a 40% off offer at one price and when I purchased the price I was charged was higher than the quoted price. The software also has a known issue and I was unable to use the software to clone my HDD which is why I purchased the SSD in the first place. The work around for the issue did not work and so I requested a refund for the software and I will be returning the SSD to Crucial. Buyer beware if you intend to clone your hard drive. Additional software by a different vendor will need to be purchased."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
901 - 915 of 11116 reviews
Are you this business?
Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More
Retailer Information
Contact:
Monday-Friday: 6am-8pm MSTSaturday: 8am-3pm MSTSunday: 10am-2pm MST
800-932-4995
crucial.sales@micron.com
Crucial
visit the website
Share Crucial's Store Rating
Category Rank
Crucial is ranked #19 in computers & electronics
Crucial is ranked #10 in computer hardware
