- STORE REVIEWS
- PRODUCT REVIEWS
Merchant Member
2013-07-28
5/5
"I have made several purchases from this company. With online chat and prompt in house processing of orders you will have a positive experience. My customer service requests have been fairly handled and their policies are clearly stated."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2013-06-08
5/5
"A very reliable company with many products to offer at good prices. I have made multiple purchases with them and continue to return. My purchases are web orders of parts. They always arrive within a week to ten days. I will continue to shop here.
I recently tested their customer service with an issue and they passed the test with flying colors. I'm pleased to be doing service with such a professional company."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2012-08-17
5/5
"Third purchase from Zoogue.com and I love their products. I've found the ownership very approachable when support requests or suggestions come from their customers. I can't say enough about their excellent customer service. If your looking for innovative ideas in how to carry and protect your electronic devices, this is the company to shop at. They set the standard that others can only attempt to copy."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Merchant Member
2010-11-11
5/5
"Placed 3 orders now with this company and am very impressed. Customer service has been great the one time I had a question regarding an order. I will continue to buy from them."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2010-10-04
5/5
"Received the item promptly after order and it was packaged well. Found that the product did not suit my needs. Took advantage of their return policy and processed a return that was handled in a professional manner. Although I didn't keep the product, I was impressed with how the company handled things."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Merchant Member
2010-05-12
5/5
"I've purchased several warranties from this company. For my first time I had to had to submit a claim on a warranty for an ADH issue. The issue was promptly solved and I received a quick payout to paypal as soon as all requested items had been submitted. Claim process was wonderful and I could not ask for more."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2010-05-08
5/5
"Found a great price on Edge polarized glasses and they promptly shipped them one day after the order. Found a 5% promotion code that was available at the time. Will shop from again."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
2010-05-08
5/5
"Searching for best price on a Lift-n-Lok storage box. They had a great price and an easy to find promotion code for 10% off the purchase. Saved $20 over hobby shop price for the same item and received free shipping. Item arrived 3 days after order keyed in. Love the prompt service and great pricing!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
2010-05-08
5/5
"Received both parts, service and warranty repairs directly from them. After calling and asking some questions the product manager for the RC division was placed on the line to discuss my options with me. Wonderful customer support and very knowledgeable and approachable people are only a phone call away.
Products can sometimes be found for an inexpensive price on horizonhobby.com. Great product line, have one kite called "The Eagle" that is on preorder. See their blog at premierrc.com/blog/ for inside videos and future release information."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2010-05-08
5/5
"Purchased a computer from their outlet center, look for the "Shop the Outlet Center" link on their main store site. Refurbished computer was well described and in perfect condition with documentation and all expected accessories. Shipped double boxed with appropriate packing. Saved a few hundred. Will shop from their outlet center again."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
2010-05-07
5/5
"I've placed several orders with this company now. Each one has been properly packaged and promptly shipped. They quickly respond to order changes and cancellations. They have an excellent inventory of product. Have one preorder pending with them now and will continue to order from them."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2010-05-07
5/5
"Received several orders with company now. Each has been priced great with good packaging and prompt shipping. Customer service is always great and promptly handled by the same friendly gentlemen. Have 3 preorders pending with the company now and they don't charge until the order is shipped (one of my pet peeves when a company does this). Place your first order and enjoy! You'll be glad you did."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2010-05-07
5/5
"Quickly shipped my desired Ecco shoes and had size I needed when no other site (even Ecco) had that size in stock. When they say "In Stock" they mean it. Very impressed with prompt free shipping seemed to offer free return shipping if item did not suit my needs, however never explored this option. Would buy from again and again."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
1/5
"Ordered Samsung TV 04/19. On 4/27 I used form on website to get status on order and never received a response. 04/29 after 20 minute wait on phone was told it shipped via A&M Trucking and would be there by 5/5. Called back on 5/7 after 30 minute wait was given same story. When I mentioned that the amtrucking.com site states that they do not deliver to my zip code and that their firm has no history of my order they quickly agreed to cancel my order. I went ahead and filed dispute with credit card company due to history on this site. Wish I had not wasted my time and tied up my money."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
2010-03-03
5/5
"Promptly shipped my order for a commercial freezer. Site showed free shipping and I was impressed that this was also honored for a residential customer requiring a lift truck. Saved over $150 by purchasing from Instawares instead of other retailers.
Suspected possible problems reading past reviews, but no issues came up at all. Emailed Instawares after shipment to confirm accessory options and received prompt response. Read past reviews and decided to give them a chance since I could dispute charges if a problem came up.
I would buy from them again."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
1 - 15 of 23 reviews
Favorite Stores
4817 reviews
505 reviews
1 review
6232 reviews
1 review
Least Favorite Stores
