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2009-04-16
5/5
"Great company, took advantage of layaway option to pay for item in several smaller payments. Found them very easy to work with. Impressed with chat function on web site and help from other customers on purchase decisions. In all would recommend firm to others considering this type of purchase, staff is very knowledgeable and make discussing products easy."
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2009-01-16
5/5
"I've placed about 25 orders over the years always with amazon directly and not a subseller. I've always been amazed at the prompt shipping and great customer service. This order was for 4 of the WVC210 cameras that were over $230 everywhere else and found them here for $176! Great job amazon."
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2008-09-19
5/5
"Very prompt shipping, great packaging, good communications of status of my order."
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2008-09-03
5/5
"I found this firm very easy to deal with. Placed my first order with them and received the product very promptly and well packaged. The condition of the items was excellent. Their customer service is great and they handle returns without hassles."
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Merchant Member
2008-09-03
5/5
"I've purchased over $20k worth of gear from this company over the years and continue to return to them because they understand the meaning of true customer service. They always have qualified people to answer questions. And they put up with me well when I order something that I want to return.
B&H may not be the least expensive to buy from, but you get what you order and the service that you expect. You can't go wrong with B&H!"
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2008-06-26
2/5
"Website states 4965AGN will ship in 1 to 2 business days. Product shipped on 6/25 after being ordered on 6/19. I'm not a happy camper."
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2008-06-26
5/5
"Placed an order and had the product 2 days later. Did not pay for shipping upgrades, this company has it together. Their competitors could learn something from such prompt processing of orders."
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Merchant Member
2008-06-25
5/5
"Staff at newegg have been "eggcellent" in working with me on a package that was lost in the shipping process. I'm really was not looking forward to being part of a missing package order and having to defend myself. But the customer service chat offered me options and made the replacement process very easy and quick."
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