"I was shocked how slowly the support team reacts (several days) and how complex it was to get ssl protection. At the end I was not able to it with the "links" which were given to me..each of that links opend many new questions I could not answer(till today) - only suitable for IT experts..
At the end it looks the team just did it to me..but still - a very frustrating experience..I wonder how this company can survive.."
"All smooth with the management of our domains"
"I would recommend it to everyone"
"Easy, fast and efficient."
"Renewed my domains and it was instant. Within 15 seconds all was done."
"They have improved email over the years. Right good service."
“Hi grayed,
Thank you for your continued support over the years! We are happy to hear our emails have improved as this has been a focus of ours. Your feedback helps us see how far we have come but we know there is work to do.
Best regards,
101domain
”
"I've been using 101domain.com for years. The have the widest range of extensions and a well designed user portal for managing multiple domains across a myriad of hosts."
"Their service does not check premium domain status at start which causes wrong purchase. They require more money after transaction which is not professional. Still waiting refund to my credit card and 1 week already passed. Please check your desired domain status in elsewhere before make a purchase. Othervise, their prices are good."
"It was good and productive"
"They show domain names available, give them to you, charge you, and then someone else owns the! They did return my money right away, but they are still baiting and switching; use GoDaddy!"
“Hi drsiuno,
We apologize this happened and for getting your hopes up about the domain names you ordered. Our registry services were down temporarily but the issue has since been resolved. This is not a normal occurrence and definitely not a bait and switch tactic but a bug in our system we take full responsibility for. We are glad to hear your refund was processed in a timely manner and hope you decide to give us another chance someday!
Best regards,
101domain
”
"Where other domain name registrars fell over and couldn’t register (it’s an on-hold registration for a future DOTnow domain), 101 registered me effortlessly and painlessly, without a hitch. Of course, nothing may come of it (that’s up to Amazon, who own the DOTnow suffix), but 101domain nailed it for me. "
"They sold me 5 domain, then they turned to be registered years ago by other parties. Is whois broken?"
“Hi cblp,
We sincerely apologize this happened and for getting your hopes up about the domain names you ordered. Our registry services were down temporarily and a bunch of domain names showed up available when they should not have. The issue has since been resolved. We hope you received your refund quickly and decide to give us another chance someday. We promise we won't let you down!
Best regards,
101domain
”
"Waste of time, had to ask for a refund after payment was accepted for domain names that were never available"
“Hi myles-40780,
We sincerely apologize this happened and for getting your hopes up about the domain names you ordered. Our registry services were down temporarily and a bunch of domain names showed up available when they should not have. The payment was accepted for automated domains before our team was made aware of the issue, which has since been resolved. We hope you received your refund quickly and decide to give us another chance someday. We promise we won't let you down!
Best regards,
101domain
”
"Quick turn around time and very professional"
"Bought many domains from them and the service and pricing has always been on point. I eventually moved all my domains I had with GoDaddy over to 101domain and never looked back. Website is easy to use and not overwhelming."
A rep from 101domain.com, 101domain, has responded:
“Hi info-51279,
Thank you for taking the time to share your feedback. We know our current process for installing SSL is overly complicated, which is why we are moving to a new SSL provider. Sectigo (formerly Comoda CA) is one of the largest certificate providers in the industry. We are excited to offer our clients a simplified product that you can easily set up yourself in a few minutes. Please look out for these exciting changes next month. Your support is important to us and we hope your experience with us improves greatly in the future.
Best regards,
101domain
”