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5/5

2019-01-18

My new favorite site for lighting and accessories!

"Bought a bath bar light & 2 prints / art. Pricing blew away the competition. Delivery was fast & on schedule. Customer service amazing. Highly recommend and will be buying more stuff for my new house from 1Stop! Check them out!!!!1"

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5/5

2019-01-18

Specialized LEDs

"Web process was so user friendly, product at absolutely the right price, turnaround to delivery expedient, all in all a great experience, thank you."


5/5

2018-12-25

Great selection and best prices

"I tried to find this fixture in the stores here but was told had to be backordered two months. Also was priced $15 to $23 more than your website. Came home, placed my order and had the fixture in a few days PLUS it was on sale. Thanks for being there"

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4/5

2018-12-23

Good price and selection

"This was the best price I found online or in a store. Light came quickly and with no damage. Easy to install. Now hoping the finish really does last a lifetime."

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5/5

2018-12-23

Excellent service

"They have an amazing selection, great prices, quick delivery and a hassle-free return policy."


5/5

2018-12-22

Great price, fast deluvery

"I purchased a lamp through Amazon and had a great experience. Their price was the best, and I had no problems
with delivery or communication. Box arrived in great condition. I would definitely use this shop again!
"

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5/5

2018-12-20

Amazing customer service, fast shipping and great selection of products

"I have ordered 4 lights so far and need many more. I won’t shop anywhere else. The shipping is fast and when I broke the glass on one light installing it, they shipped me a replacement within days, no charge. What a great experience! I look forward to filling our remodel with many more great products from here, thank you! "

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5/5

2018-12-18

Excellent

"Very easy to pick a light out based on key words of style, mounting style and color. Easy to install. Shipping was quick. Good price/value compared to other companies.
I would use them again!
"


5/5

2018-12-18

Great service and quality product

"Very easy to select the option that suited my situation best and place the order. Shipment was prompt as promised. The lights look good and very pleased with my purchase. Good price/value from my point of view."


5/5

2018-12-10

Overall Outstanding Shopping Experience!

"A great selection of products at a fair price. Didn't quite get two day delivery however, I ordered close to Black Friday so I figured that was part of the slight delay. In any case, customer service still honored their promise and was awesome by quickly crediting the $25 to me. One of the items did not work properly for my installation, and customer service again was very courteous and professional in handling the return for me. I will definitely shop with them again. Special thanks to Erin in Customer Service for all the help! :)"

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5/5

2018-12-08

Superior Experience

"Prompt, accurate delivery. Beautiful, whisper quiet fan. 1STOPLighting had the best price on this exquisite fan."


5/5

2018-12-07

BLACK FRIDAY PURCHASE

"Your online selection process was smooth and pricing was very competitive. The products I selected were in stock and shipped promptly. Because the 2-day guarantee wasn't met the $25.00 credit was quickly applied to my account. I will shop at 1STOPLighting again. Only complaint was with the online chat. I asked if the Quoizel SSN8404K bottom was enclosed because we have too many insects attaching to our lights. She said they were enclosed but on receipt of the product the bottom was open."


3/5

2018-12-06

OKIE REVIEW

"We had a lot of issues with logging in into our account after numerous calls this was resolved for the transaction. However note that this was not the first time we had the same issue. Seems your site has issues with remembering frequent customers. I have had to reset my password five times. Also your site does not send a password update email as noted. It took phone calls to resolve.

On the positive side, Alex, was finally able to help us get resolution to complete our latest transaction.
"

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5/5

2018-12-06

Great Customer service

"Chandelier true to picture, even better in person. Delivery was quick and packed well, no damage. 1Stop was great about matching a lower price from another site and credited me almost immediately, Excellent customer service team who communicates! A rarity today. Would definitely purchase from 1Stop again and recommend to others. "


1/5

2018-11-09

Failure to Communicate Regarding an Order

"My order to purchase a sixth ceiling fan from this company was apparently stopped for some internal "security" reason. I discovered this only when I called on the sixth day after placing the order (which was confirmed by e-mail). Though the customer representative stated that the company's records indicate that I was notified by e-mail and by voice-mail, that's not accurate. I never received either one, or any information at all until I called to check the status of my order. The customer representative was apparently concerned that the company's policy of paying $25 if the order wasn't delivered in 3 days would be triggered. "