"I just ordered a pair of White Mountain Magnify sandals from 6pm.com. I was REALLY hoping the order turned out okay because the company has so many bad reviews. I decided to take a chance; customer service stated I could return any items I received damaged or defective. Well, my order was delivered quickly (5 days), and I got a BRAND NEW pair of sandals, with shoes and package in perfect condition! Whew! I held out for an excellent price for the shoes plus shipping, but I still would only use 6pm.com as a last resort until their review ratings get much better. (After all that stress, I don't like the way the shoes look on my foot! Bummer!)"
"I haven't yet had a bad experience with 6pm. I've ordered through them twice, and both items were small ones. The first item was a Moschino top retailing for $768 when I got a really good deal for it at $120. The other was another Moschino product: an underwire bra originally $220 for $68, another great deal. Both items were in mint condition and had received them in the expected time frame. Right size, as pictured. They provided a track number in the email and I was able to track them daily. The packaging was just average; I'm not expecting any frills. I felt that I got what I paid for, needless to say that I didn't have to make any returns. And when I read these somewhat negative reviews of 6pm, it makes me weary of purchasing from them again, but from the service I got, au contraire!"
“Hello SuriYOOX,
I'm so glad to hear that you were able to take advantage of our deep discounts! Especially with the merchandise that you purchased. Good job! :]
We are currently running our annual Holiday Blitz sale. Something new goes on sale at 6am every morning with a killer price.
Please let me know if we can be of further assistance in the future! :]
Best wishes,
Corina C.
6pm.com”
"I made two purchases from 6pm.com for my husband and the products arrived within a week. The products arrived in new condition, exactly what I ordered.
Size 14 is hard to find at local shoe stores, and when I do find size 14s, the shoes are $60 - over $100. At 6pm.com I get his shoes size for $35 - $45.
The only problem I had is two of my three shoe boxes were torn (it appeared to be more than shelf ware and tear). However, it wasn't that big of a deal to me.
If you are on a budget, I would recommend 6pm.com.
I have not needed to deal with customer service so I will not comment on that."
“Hello Stephielou,
I'm so glad to hear that you were able to find something for your husband! I can only imagine how hard it must be to find shoes of that size at an affordable price. It's great that we were able to assist you!
If you need any assistance in the future, definitely feel free to contact us so you can try our customer service out for yourself! :] You are more than welcome to contact us at 1.888.676.2660 as we are available for you 7 days a week from 6am-8pm PST or via email at cs@6pm.com.
Best wishes,
Corina C.
6pm.com”
"Steer clear of this company. I purchased Nike Air Max Running Shoes and instead received a pair of 3 year old used and abused basketball shoes. My entire house smelled of sweaty shoes for a day after opening my package.
This company has absolutely no Quality Assurance and really doesn't care about their clients. Buyer Beware!"
"I WAS AN AVIVID SHOPPER AT 6PM AND NOW I REFUSE TO SHOP THERE! AFTER I PAID A HIGH PRICE FOR A PATAGONIA VEST AND RECEIVED THE ITEM WITH LIP GLOSS IN THE POCKET! SOMEONE HAD WORN THE JACKET FOR AWHILE.
yuck!
THEN THE PRICE CHANGED ON ANOTHER JACKET I CALLED TO GET THE PRICED CHANGED AND THE LADY WAS RUDE!
DON'T SHOP AT 6PM.
I RATHER PAY RETAIL THEN DEAL WITH THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"6pm is the place to shop! I ordered from them so many times and they are amazing! They offer really low prices and have promotions on some occasions. Their return policy is fast and easy too. I ordered my shoes on 3/20 and I got them on 3/25. Amazing place to shop online. Thanks 6pm! "
"BUYER BEWARE - PRICES ARE SUBJECT TO CHANGE OVERNIGHT!!!
I learned this the hard way after I had $700 worth of clothing and shoes in my bag but wanted to make the purchase the next day so I would be sure nothing was an impulse buy. When I checked my shopping cart the next day prices had jumped on several items up to $70-$80 OVERNIGHT!!! Basically what they told me is prices are subject to change overnight due to supply and demand and they do not price match, even if the lower price was just an hour ago. What a load of BS."
"despite mostly unfavorable reviews towards 6pm.com, I went ahead and made a big order at 6pm.com, consisted of: 2 women bags, 1 Italian leather shoes, and 1 Italian leather belt. It's either sink or swim, whether my guts or other customers' reviews will win.
My orders arrived and I couldn't be more satisfied with their service. The shipment and delivery was fast, it only took 5 business days for my order to arrive. The quality of the items, fantastic. I inspected all of them carefully and they are all new, unworn item. If possible, they are going to wrap the items using the original box, like the beautiful Italian shoes that I bought. It came with the designer box and each of the shoes inside the box was put inside separate bags. I smelled the shoes (to make sure that it didn't have the smell of asphalt or mud or feet to prove unworn condition) and it smelled like new Italian leather.
I couldn't be more satisfied with my experience with 6pm.com. Their items are new, unworn. Delivery was top notch. Their discount is especially INSANE. Too good to be true? It is! But, it is true! Will shop again at 6PM. "
"Good price, item shipped as expected, no problems"
"I was a bit skeptical about ordering from this site after reading many negative reviews-however, most of them had to do with shoes and returns. I ordered a Moving Comfort sports bra from 6pm after much research-this was the cheapest place to get it by far- I saved over $20!! Will do business with again!"
"Buyer Beware!!! any shoes purchased have to be return at your shipping costs. I bought two pair of sandals and they don't fit. It costs me $45 with tax and shipping and to return it's costing me $19. I sent an email to the company and they told me politely it's our responsibility to return and pay and ins. So I am out over $20 and no shoes ! I will stick with Macy's, DSW, Nordstroms, Penny's, LL Bean or Landsend. So easy to return items there. Who can get shoes right every time they order without trying on !! They won't get any more of my business. D"
"This is definitely a buyer beware. I've ordered from them before and was very happy with them. But after receiving a pair of shoes beyond used, poorly packaged and literally ripped, I'm wary of ordering from them again.
See the pictures on my blog: http://aetheora.net/504/6pm-com-review/
Their customer service was nice though & did issue me a refund. Please be aware."
"I was just VERY disappointed with a purchase i received from 6 pm. I ordered 6 pairs of shoes. Three looked like they were previously worn by someone else. Gross! Then 2 others had markings (pen line, black scuff marks) on them. This site is probably selling Zappos returns since they are the same company. However, I am not going to settle for this type of quality."
"I love this site- they have the best prices on shoes. I buy all my kids shoes and husbands shoes from here. The only drawback is you have to pay for shipping and return shipping. The savings are more than worth it if you know your size or shoe brand you will be fine "
"Perfect order from start to finish! Ordered on the 6th, received it on the 9th via free Priority shipping. The shoes I purchased were $60 less than the same ones I had ordered from the shoe store. I also picked up some other bargains and am 110% happy with my transaction, I would highly recommend."
A rep from 6pm.com, JF-6pm, has responded:
“Hello Meley32,
I'm so glad to hear that your shoes arrived promptly but I'm sorry the didn't work out for you. Hopefully, you'll be able to find something you like ten times more at an even BETTER price! :]
We are currently running our annual Holiday Blitz sale. Something new goes on sale at 6am every morning with a killer price.
Please let me know if we can be of further assistance in the future! :]
Best wishes,
Corina C.
6pm.com”