"I got my thermostat quick and it was very well package.very good service. If I ever need anything else I know where to go."
"Shipped and delivered on time . Fair price"
"Great product. Shipped fast."
"The delivery was on time and as requested."
"Easy to order from web. However, when I called to ask a question after I ordered the lady was just rude. Seemed I was bothering her. "
"Unit delivered as promised at the price quoted, not operational as of yet but have never had a problem with your equipment !"
"Good price and really fast shipping. Recommended seller and will buy from this company again next time need arises. "
"Had what I was looking for when nobody else did. "
"Overall happy with the way my order was handled and shipped within 5 business days as promised. The price was great and also the sales rep talking my order was helpful in thinking through the different options and equipment
The only gripe I have at this point is that compressor arrived with a couple of dents - not clear as to whether it was shipped that way or did it get those dents during transit"
"The units arrived safe and sound, without any damage. Have not installed yet. I will update after the first run. Hope everything goes well."
"The telephone person was very helpful. The delivery was exactly when I was told. I would order from then again."
"Great company used a few times very fast delivery"
"Delivered on time.....so far, so good.....still need to install it!"
"great price and great sereves
"
"my order supposedly shipped on 8/18, and the tracking # has yet to show any activity. I can't tell if the packages have left the facility yet."
A rep from ACWholesalers.com, Customer Care Expert, has responded:
“Hello lon-26725,
We apologize for the inconveniences with your order. Whether before or after a purchase, our company has a definitive commitment to making sure that our customers’ experience is an enjoyable one. In addition, we do not tolerate any of our representatives creating a confusing or misleading environment. Looking at the tracking number we do see that it was delivered on Thursday 08/25. We advise when you check the shippers site to look at the tabs provided for packages in shipment, there may have been an error but there was a second tracking number that was issued that showed movement. We strongly apologize for the info that was provided. We hope that these issues you have experienced do not change your opinion of our company as a whole as we treat every customer with the utmost respect and strive for the highest customer service in the industry.-6389 or 866-793-0323 Monday to Friday 9am to 6pm Eastern Time.
Regards,
Don P
”