"the unit condenser fan came unbolted from the screen and it damage the condenser coils and the cabinet was damage by a forklift during shipping by the carrier and you all won't to give us a hard time about the problem. "
"3 customer service people Nicole, Ronnie, Scarlette told me inaccurate information about my order. Delivery was screwed up and AC wouldn't improve delivery at AC's expense due to AC's error. After this last item is shipped we won't be doing business with your company again. When one can't trust the customer service information, it's time to end relationship. I was never notified about anything about my order after placing it, ie. the B/O item didn't come in when promised. Delay, delay, delay to ship out the goods. The whole experience was extremely frustrating and unsatisfying."
"Great pricing and service. I will continue to use AC Wholesalers for future HVAC purchases."
"never could speak to anyone ,then the shipment was late,and had damage,still can not talk to anyone about this, will never but there again.
"
"came quickly product was as advertised"
"ALWAYS easy to do business with. This is my 4th unit and every time AC Wholesalers makes the process easy and most important, affordable."
"We ordered our Air Conditioner and it took 2 months to arrive. It came in with broken pieces. Customer service is terrible. It takes a 1/2 hour on the phone before you even talk to anyone and then I was put on hold after I talked to someone. Will NOT buy from again ever.
Also, the order below doesn't reflect our first order. It was on May 6th
"
"Relieved on time just what I order price was great will buy from you again"
"very professional; very helpful. order arrived with no difficulties"
"Received AC unit on 7/1, no damage and unit is now installed and working very well."
"great prices and prompt shipping. Thx"
"THE CUSTOMER SERVICE REP WAS EXTREMELY HELPFUL AND
HELPED ME GET MY FOUNTIAN UP AND RUNNING AGAIN WITH THE RIGHT PUMP. I RECEIVED MY ORDER ON 6/30/15.
THANKS SO MUCH FOR ALL YOUR HELP.
"
"We ordered and it showed up on time. Haven't installed the unit yet "
"smooth and easy transaction. speedy delivery"
"Item was what was expected and received without damage. Product fit nicely in the existing return grill."