ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-06-05

"Great! FAST Free SHIPPING and Helpful Customer Service when Ordering!
"


Verified
5/5

2015-06-05

"equipment arrived in a timely & safe condition with no issues."


Verified
5/5

2015-06-04

"Very fast delivery, the goods packing got most protected, also truck driver kind warmly."


Verified
5/5

2015-06-04

"Was told about the site and checked it out as I was starting a renovation project. Found a couple items I was already set to use but at 33% savings for the exact same product. I'm sold!!"


Verified
2/5

2015-06-04

"The ac unit and heat strip was received as ordered but credit card was charged the price to two heat strips. Account was charged $1892 plus change and should have been $1836 plus change as invoice shows. I have talked to a representative twice with no refund to account yet. It is very difficult to get a repsesentative on the phone in any department even when entering an extension number. AC unit was ordered 5/ 21 and received on 6/2."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-06-04

"since 5/28/2015 order unit is not delivery ye coll you guy tu cancelle and you told me is oll ready ship sorry your unit I do not going to received and you don't supoused to vcahrgme nothing is today 6/4/2015 and olready have another unit installed thank you for your experience never order nothing from you,i still waiting for your label to return your heater but I do not need it the heater"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
4/5

2015-06-04

"I called for questions and because i was not ready to place my order, he hung the phone up. It was very difficult to try and get someone again, the wait never came to an end. Due to a friend, I placed my order on-line.
The delivery was excellent (Old D.)
"


Verified
1/5

2015-06-04

"Didn't receive an e-mail confirmation until having spoken with customer service 5 days after my order. I hung up on my first call to customer service after being put on hold for 16 minutes when all I asked was if they could confirm my order. Apparently that's normal because it was almost 19 minutes before I was able to talk to an associate on the next call and 14 on the call after that which I only had to make because the shipping information I was receiving was different from each associate. The 3 associates did all agree that I should have my order in 2-3 business days. At one point it had already been 5. Finally got a hold of local freight terminal and the scheduled date was 14 days from my order. Florida to Alabama. Nothing on back order, which is why I ordered this unit to begin with as the desired unit was not in stock. Still waiting. "


Verified
5/5

2015-06-04

"Great way to purchase at a great price."


Verified
5/5

2015-06-03

"Ordered online had it in 6 days"


Verified
5/5

2015-06-03

"Great service and very helpful gentleman. Thank you"


Verified
3/5

2015-06-03

"Haven't seen shipment yet. Don't know carriers name."


Verified
5/5

2015-06-03

"Came in just a few days. The product was as seen and described on the Web site."


Verified
5/5

2015-06-03

"Thank you! My parts showed up as expected and undamaged. Thank you

"


Verified
5/5

2015-06-03

"Super fast and friendly service. Awesome prices and delivered promptly. Will definately do business with them again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A