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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-03-27

"Delivery was a little slow. However it was free so I can't complain."


Verified
5/5

2015-03-27

"shipped quickly and condition as described"


Verified
4/5

2015-03-26

"All works well but the ice pak does not last 4 hours to keep the room cool."


Verified
5/5

2015-03-26

"i received e mail notice of shipping but not followup tracking number notice. nevertheless order arrived one week after shipping to California by u.p.s."


Verified
3/5

2015-03-26

"Really don't know. Haven't received the merchandise yet. Thought It would get here in time for my brother to install but it took too long to process and won't be here till after he leaves. I may need to return it."


Verified
5/5

2015-03-26

"Very pleased with the whole process, easy ordering, helpful staff had my unit within one week of ordering"


Verified
5/5

2015-03-25

"Quick delivery unit as expected"


Verified
5/5

2015-03-25

"delivered what was promised days early"


Verified
5/5

2015-03-24

"It arrived on schedule and not smashed."


Verified
2/5

2015-03-24

"Vendor took couple days to ship the product. Honestly if I wanted that I would of purchased it on eBay for the same price or even less. Lead time to ship should be clearly stated on the website. Thought I would get it by the weekend or right on Monday."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-24

"Quick and easy. Shipping was quick"


Verified
4/5

2015-03-23

"The only issue I have is when ordering the unit I was told it was in stock and would ship right out in 2 days. After checking 2 days later found out the unit would not be in till 2 weeks later. The reason I took the unit I did was because it was in stock and would ship right out. After calling and finding out the unit would be shipping longer than 2 weeks later I had to settle for another unit that was in stock but a lower BTU. Other than bad communication or lack of follow up so far everything is ok. Unit has not arrived as of yet but is scheduled to deliver in 2 day. Will know more once it arrives."


Verified
3/5

2015-03-23

"I have not received my order.....What is the hold up?....Rodney Wyatt"


Verified
5/5

2015-03-23

"Easy to order, easy to set up delivery"


Verified
5/5

2015-03-23

"have ordered twice from them and everything
came in right in right, shipping was good, on time
good delv service
"