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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-03-22

"Great service
My Goodman AC unit and air handler where damaged on arrival by freight company and I had to refuse it. AC Wholesalers had a new one coming the same day. No questions asked. These are great people to deal with.
Your not just a number with these people.
And lowest price too.
"


Verified
1/5

2015-03-22

"I have not received the item"


Verified
5/5

2015-03-22

"Great products at a great price, very happy!"


Verified
1/5

2015-03-21

"Received email saying all 3 items that I ordered were shipped (all 3 items had same tracking number). Shipper delivered only 2 items as they said that was all they had (their paper work showed only 2 items shipped). Called ACWholesalers Customer Service and they said I needed to talk to Shipping and they were already gone home so call back next week. So here I sit with a heater and coil with no condenser and no information on when I might get it."


Verified
5/5

2015-03-20

"Your web site was easy to follow. Delivery was fast. Item I ordered worked as expected. Good job all around."


Verified
1/5

2015-03-18

"Very dissatisfied with this company. Stay away from them. They said it would be 4-6 days for our order to arrive. It's been over three weeks and we still haven't relieved it. This company is a joke. I called them and they fed me a bunch of crap about the company being on strike In California."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-03-17

"DELIVERY STILL HAS NOT ARRIVED ,THREE WEEKS NOW OR MORE"


Verified
5/5

2015-03-16

"complete service was good and will buy again from you"


Verified
2/5

2015-03-12

"Ordered RADON fan from these people exactly one week ago today, salesman assured me it would ship same day or next day. Checked online last weekend, item still hadn't shipped. Sent email to company, received response from customer service, jibberish stuff that me as a customer doesn't want to hear. Anyway, checked couple days later, item shipped on Monday evening, 5 days after ordering. Here it is one week later, still no package. Will not recommend to any friends nor will not order from these people again. Just tell me you didn't ship it, don't beat around the bush with CRAP a customer doesn't want to hear !!!"


Verified
1/5

2015-03-10

"Ordered a thermostat on February 2nd, today is March 10th and even though the website has always stated that it is 'in-stock' I have still not received it. And of course, my credit card has already been charged. Always some excuse about the snow keeping the manufacturer from shipping the product. The 'in-stock' means that the manufacturer has it in-stock, not this company. I have never received anything (product or emails) from this company that was promised. The customer service is a joke, if you weren't upset enough when you make the call, wait the average of 15 minutes before someone picks up to "help" you.
I should know better, cheap price means they have to cut corners somewhere...it is in customer service and product delivery. I just hope the thermostat works, they can't understand the simple progression of I ordered it, you ship it.... I can't imagine doing any warranty work with these people. Next time I'll pay the extra money for good service, it's worth it.
"


Verified
1/5

2015-03-10

"I ordered the pump on Feb. 4 and it's still not here!"


Verified
5/5

2015-03-09

"Very happy with the service I got ,very friendly on the phone.. I ordered curbside delivery with a lift gate the folks at ADF trucking was great ...the truck driver was Awesome. he was right on time with delivery ...I am very happy with acwholesalers. Couldent be any happier ..thanks you very much..

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-09

"good service and items were delivered in a timely manner which was appreciated. We will most likely do business with your company again."


Verified
5/5

2015-03-09

"easy ordering and fast delivery"


Verified
5/5

2015-03-07

"easy to install.works great,delivered in a reasonable time span.."