"Well built computer for a great price. Second computer I have bought from AVA. Got almost 4.5 years from first one. This computer was packed super nice and started right up out of the box. Would order another one again. Can barely buy the parts and assemble for what they charge for doing all the work."
"This is my 2nd pc from them in 2 years and both experiences have been flawless. Customer service,customization, quality, price, delivery time - it's ALL there! Don't pay an Alienware price and don't settle for Cyberpower quality, go with AvaDirect and you won't be sorry. I would like to add that my first pc from an year ago has not crashed once and is still the beast it was when it arrived. Thank you AvaDirect for you awesome work while maintaining an affordable price. "
"It took three weeks but AVADirect shipped me a great computer at a price other boutique dealers couldn't come close to matching. They were in contact with me as needed and answered my questions quickly. I'd definitely recommend them!"
"We have received our customized computers, and we are MORE than pleased with the results. You show great care and pride in what you do, and care for your customers. We will definitely deal solely with AVA for our future computer needs. Thanks again ! "
"We ran slightly past due time, but due to the complexity of our build, I was not concerned. Questions and answers were prompt. Overall, I was very satisfied with the order and will be coming back in the future. Thanks, Brad
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"I've been a customer of AVA Direct on two separate occasions, and the experiences during both as well as the resulting product have been extremely satisfying. The service at AVA is professional, courteous, and timely. While I did encounter troubles on both orders, as things sometimes go, they did their utmost to make sure I was satisfied. In the former case my order was encountering a delay, as the GPU I selected kept failing under stress tests to the point that they actually ran out of them and had to place an order for more. They offered a recommendation for a similarly performing GPU in stock at a slightly higher price if I did not want my order delayed, and as a gesture of good will to make sure I was satisfied they even offered to include free games with the order.
The latter case of trouble was getting a secondary shipping address confirmed for gift to a friend, and they were as timely and courteous as always in getting me on the phone to work this out. After a three way call and a bit of a headache it turned out I wasn't able to add the address, but AVA saved me the trouble and further headaches and accepted the address anyway.
While it might take longer to get the end product, ultimately you're better off for it. What's delivered is a tested, carefully assembled and neatly organized system that you can count on, that's further back up by warranty. While it is true you can sometimes find a better price for a part that they sell, just as often you can find them selling for less. In the end, you don't have to pay extra for a warranty, and the risk of getting a part that fails on you one month in from a traditional retailer is removed. This is what keeps me coming back to AVA, a reliable and organized build that's competitively priced."
"A very good experience to date with product and customer service."
"I'd like to thank the guys at AVA Direct for the computer they put together for me. Fast is the word for it. The service that you guys have giving me after my purchase has been the best. Wish all other places gave your quality of service. Every question I could come up with, Joe Mundy has been more than happy and accommodating to help. I know that I will be looking at AVA Direct when I'm ready for my next computer. This is one well put together machine. I am very happy and wish everyone to know it. Thank you again guys. "
"I got the 1K$ gaming PC as suggested by G4's Attack of the Show. It is a monster machine in terms of power, performance, size, and looks. My wife just recently had a custom powerhouse built by AVA as well. She was jealous. This is not a fast, high volume high turnaround company. It feels like a small custom specialty shop that cares about the products. It takes time to do what they do."
"AVADirect provided excellent professional service that exceeded my expectations. The sales representative’s knowledge, close attention to detail and technical suggestions helped to build a superior workstation within my budget. When the assembly was completed, AVADirect fully tested the system to ensure all components were compatible and properly functioning. To top that off, AVADirect gave me progress updates throughout the entire process; a trait of a company that provides outstanding customer service. "
"I am 68 years old and not a computer expert. I bought this computer for home/office applications. I decided to try AVA because I did not like the systems being offered by Dell, H-P, etc. These retail systems were loaded with bloatware, features I do not need, and non-branded hardware. AVA's website and Joe helped me design a computer that is perfect for my needs plus I learned a lot during the process of building my computer. The proces was very easy. I am extremely happy with AVA and my new computer.
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"After doing multiple checking for a new uodated computer I decided to go with AVA direct. They had by far more configurations and at less price than any other company out there. The build quality at this point in exceptional and the sale was handled professional. At this point after owning for about 2 months I am very happy with the experience."
"First, I should mention that I am a 40 year old who has owned a computer since the days of the Vic 20. I have ordered computers from 5 different companies, as well as built my own systems. AVADirect was, without exception, the best buying experience that I have had. Their website allows for tremendous choice in components, and their sales representatives are knowledgeable and helpful. My order took less than half the time to be delivered compared to the other vendors I've ordered from. It was safely packed for shipment inside double boxes. The build and custom wiring were expertly designed and implemented, and the inside of the machine looks clean, and has loads of room for easy expansion and all-important air flow. AVADirect took the time to make sure my rig was right before they shipped it. I received a checklist that detailed the different tests and benchmarks they performed. All drivers and firmware were updated, and the system had absolutely no bloatware installed. I have been running the machine through various stress tests and doing some pretty heavy gaming with it for 2 months now and I have yet to find anything I would even call an issue. If you are looking for a properly constructed computer and want a large choice of parts and superlative customer service, then AVADirect should be your go-to builder. I know my family and friends will be using them for their next computers, and so will I.
For those interested, my system specs:
I-7-2600k 3.4 - 3.8 GHz
Corsair H-80 closed loop liquid cooling
16 GB Corsair Vengeance
EVGA Geforce GTX 580
Intel 310 Series 160 GB SSD (system/cache)
WD Caviar Black 500 GB 7200 RPM HDD (data)
Corsair 850AX Gold 850 watt PSU w/ modular cables
Coolermaster HAF 922 Case
Windows 7 Home Premium 64 bit"
"Good support: it's hard to keep track of which parts are currently the best and how they work together. I was worried about putting an SSD in considering the cost. I was familiar with some of the problems that arise with using them and how they can have compatibility issues. AVADirect has an excellent knowledge base."
"I choose AVADirect computers after comparing different PC-Build and off-the-shelf sites online, as well as pricing the components separately to decide whether I would build the machine myself.
AVADirect had the components I wanted at a price that justified professional assembly. I am extremely satisfied with my computer and highly recommend AVADirect to anyone who wants a custom system or simply one free of the bloatware that comes with a big brand. An additional bonus is supporting computer professionals employed in the USA."
"Everything I ordered from AVA Direct was great! I bought a silent gaming pc, and it is exactly that. It kills games on high-ultra graphics and is still almost completely silent. The product options are great and the system is very well put together.
My only complaint with the whole process is with the shipping. It shipped with fedex, which is fine, but because a direct signature is required, I would have preferred if the shipping was set up as an appointment home delivery, so that I could ensure I'd be home to receive the computer. It worked out fine, but was not ideal.
Other than that minor, rather insignificant glitch, everything was perfect. "