"Matter of Fax is a great company. They shipped very quickly. Their prices beat anything I could find online or on ebay! Thanks Matter of Fax!"
"Delivered as promised. Haven't had a chance to try the product yet but I received it."
"We received our mitsubishi lamp quickly by ups and it was well packaged. The picture on our tv is like the day we bought it. And the price of the lamp was better than the competition. Will definitely order our next lamp from a matter of fax. Thanks!"
"Very good prices for product that is very hard to find. I assume it works well, though I'm not sure as the problem with my projecter turned out not to be the lamp that I ordered, but a bad ballast that rendered the machine unusable.
I don't know the process for requesting a refund."
"Great prices and fast shipping! Would buy from again!"
"Fantastic service. Good website information, faster processing of the order and prompt shipping.....Kudos"
"I purchased a projector lamp for my T.V. from a Matter of Fax and I was happy with the price and the delivery time. There was a minor error made but they followed up and corrected it. I would definitely purchase from them again. Ken from South Dakota"
"I was very happy to find a A Matter of Fax where I was able to find the replacement bulb I needed for my Samsung TV at an affordable price. I received the merchandise as promised and it works perfectly."
"I recently order a lamp for our television from A Matter of Fax. The order was simple. A Matter of Fax had the best price on my order. I paid $34.34 instead of the competion price of $220.00. The lamp arrived on time. My husband installed the lamp and our television is working great. Thanks A Matter of Fax."
"They did a great job of making sure my order was processed and delivered with in a timely fashion. Wonderful customer service."
"Pricing was well below others found online and we received the listed product within days. Very satisfied with the purchase and will do business with this vendor again given the need."
"I was looking online for a company who would have a replacement lamp for my tv. There were a couple companies I reviewed but A Matter of Fax just stood out. I placed my order and paid for it with great ease. I received an email within an hour of my order advising me of a possible upgrade in the lamp style for a very low cost. I did stick with my original order but I was surprised that a company would take the extra time to let me know about it. My order was processed and shipped to me in a very timely manner. I received my tracking number for the package and after it arrived I recieved a follow up from them. I will be using A Matter of Fax again in the future. Great coustomer service!!!!!!"
"I highly recommend A Matter of Fax. The company's communication was prompt and the customer service I received via email was fantastic! The prices are good, as well."
"The product we ordered, which was a lamp for out wide screen TV arrived safely, packaged perfectly. We were thrilled with your service. Thanks.
Rich Novek"
"I was not happy intitally beause of the misleading/confusing ordering process and products. Then I saw my order was charged for several times if I only made one order. Then, I was told due to the confusion, I was offered for express delivery but was not. The good thing was my multiple charges were cleared and I was offered a discount for the order. As for the merchandise, it works good so far. The only thing I don't quite understand was the replacement did not work immediately like my broken bulb. It seems it is doing some king of calibration or preparation before it works."