"Your service was great, you delivered exactly as you said in your email prior to the delivery date. Thank you."
"Great prices, easy to order, arrived on time and as expected. i appreciate the follow up phone call just now :-). Thank you!"
"Fast delivery, easy to do business with, product as advertised, very competitive price. "
"Excellent communications and prices are very competitive."
"Completely dissatisfied with this online reseller. Placed an order for a part costing apprx. $130. Of course, when I place the order it states right below the product picture... "Brand New Ready To Ship Within 24 to 48 Hours." I receive a call 5 days later (3 business days) to tell me the price has changed to $390. If I'm not willing to pay the difference the order will be cancelled. Not the way to do business. How would you feel? Don't waste your time ordering with them. Obviously the product was not ready to ship. What a bad taste!
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"I just spent over 30 minutes with a representative of A Matter of Fax. They are the most unfriendly and take no accountability of their products. I ordered the Sony product and got an off label product. Let’s just say their solution is we could send it back and they would charge a restocking fee if you felt you did not received the product you wanted and they will not refund any shipping in any situations. Next time I have to order this, l will not use this company. What a waste of my lunch break. By the end of this conversation I was not only disgusted as their “return” policy, but the customer service. No more A Matter of Fax. "
"My order arrived several days SOONER than promised. Great job! And, the price was the best I found on the web."
"I ordered my product (at the best price) on February 1 and received it on February 3. The doggie steps were just what I expected and I assembled the pieces in 1- minutes! The price and the service are excellent and I look forward to my next order with amatteroffax.com. Thank you. Ann S
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"I ordered name brand ink with bonus paper (Canon) with free shipping. I was severely overcharged, and to beat all I received cheap knock off ink with no paper."
"Order an HP additional priner tray. It arrived quicker than expected. Great price, but shipping charges could be better."
"Quick and reliable service. Would definitely use them again"
"The price was reasonable. The online purchase went smoothly. It arrived in good shape promptly. As a matter of fact, it came a bit sooner than expected. Works great. "
"Very fast service, no delay no shipping. Communication was swift, and the delivery came on time. No complaints, will use again."
"The item we bought was a replacement lamp for our projection TV. It was reasonably priced and arrived quickly. Thank you, Matter of Fax!"
"Their website was easy to traverse, helpful in suggesting lower cost alternatives to my pending order, their prices "highly competitive" and their processing and delivery time was quick and easy. "