"New company - no problems they even cancelled a duplicate order without question. I would order from them again. "
"The price was very good and the item came promptly and as described."
"While my purchase experience was was extremely painless, I found the tracking process a bit convoluted. Since my shipment came from two different warehouses, I was only ever provided with one tracking number. Therefore, I was unable to track the second portion of my purchase. However, there was little need to track since my shipment arrived quickly and in perfect condition. Also, I wouldn't even call the pricing competitive as it decimated the competition. I will definitely purchase from here again and recommend 'A Matter of Fax' to others."
"cares about their reputation and is wants to satisfy customer"
"It has been over a week since I ordered the Kyocera printer and had not heard from them about shipping with a tracking number. I finally called and they said there was a delay in shipping. Duh! I found out they needed to test the printer before shipping. The shipping department did not communicate with me, but information had to go through a middle person. Why they haven't tested it out yet in over a week and shipped it is hard to understand at this point, but I will try to be patient. I will anxiously wait for the printer, but satisfaction of delays and their shipping promptness is poor."
"Product was exactly as described & shipped faster than expected will recommend to friends & family"
"Great item at an unbeatable price! Fast shipping! Easy transaction!"
"I bought a replacement lamp for my projection TV from A Matter of Fax. The order was processed almost immediately and I was informed on every step. The package arrived on time and the lamp works just fine. I am very happy on the entire process."
"it was my first time ordering a porduct from A Matter of Fax and I was really pleased and satisfied. WE recv'd the product after a week and that's what I was told when I ordered it.The agent was very helpful when I tod him what exactly I need.When we recv'd the parts for our TV, it was very easy to install and we're very happy with the result."
"The order process was very efficient and I would definitely use them in the future."
"A matter of fax had the right bulb for out projector at the lowest price on the web. They shipped it out swiftly and it arrived well packaged. I was very pleased with there overall service and I would highly recommend them!"
"Quick and easy. Item was delivered very quickly and worked perfectly."
"I needed a set of noise-cancelling headphones for the phone. After literally hours of research, I arrived at A Matter of Fax. I found exactly what I needed at the best price on the Internet. Shipping was very fast, the item came well-packed and arrived just as described.
A very pleased and future repeat customer!
Jennifer Smith
Precision Bluing"
"This was a great transaction and the item was very well priced and works great!"
"After checking the web, A matter of Fax had the best price on projector lamps with no shipping charges. They were fast and efficient. I definitely will order from you again."