"Excellent selections. Great prices. Quick shipment. Prompt customer service and communication. What more can you ask for?!"
"I have bought several times from Matter of Fax because they have good prices on their products, but I also always get good service, and a quick shipment - that is why I keep coming back!"
"Good price, timely shipping and I am happy with the product. Thanks!"
"A TERRIBLE COMPANY TO DO BUSINESS WITH!! They add things to your order, like overnight shipping even though you asked for free standard shipping and charge you for it. Their customer service department is rude and unhelpful. DO NOT waste your time or money with this company!!"
"The ordering process was easy. Delivery was timely."
"We have been ordering from A Matter of Fax for some time now and every order has been delivered on-time and error free, thats for the great service!"
"Items as ordered. Lowest price with free shipping on the Net."
"Ridiculous. I have never tried to order simple office supplies and gotten the run around. I ordered on a Thursday, but in all the credit card information that is good enough for any other online retailer and kept getting emails, that look like phishing, to verify my credit card. I call and then have to call my credit card to authorize it to ship something to another address besides my billing address. I don't have time for this crap. A Matter of Fax needs to invest in some current secure software that can put them into the year 2011 so orders can be processed and mailed immediately. I cancelled my order - not giving them my business. "
"Best price and was extremely satisfied with merchandise. Shipping was prompt. "
"A few days after the 90 day waranty expired my monitor started to develop dead pixels resulting in several large stripes down the right quarter of the screen. I contacted customer support and after 3 weeks of waiting I finally was assigned a real person (Jacob) to handle my problem. He contacted the supplier and they agreed to repair it. Four weeks later, I have finally received the repaired unit and it is working well. The first part of the support process I would rate fair, but after I was assigned a real person, the support became very good. He monitored the progress of the repair process and kept me informed. I couldn't ask for better service once Jacob became involved."
"Great service. Quick delivery. Great product."
"A Matter of Fax is simply an excellent seller. I researched for my printer supply products and found their price to be unbeatable. A problem with UPS arose with my shipment. Moshe from customer service jumped right on it, kept me informed, fixed the problem. Everyone I've talked with at A Matter of Fax has been a pleasure to deal with. This is soooooo uncommon today. They are a breath of fresh air. I recommend them without reservation. I'll be back for sure."
"Usually have the lowest toner price. Would be nice if they'd email a receipt rather than make you go to their c-liason website later to retrieve a receipt though."
"I was running out of toner on our HP business document center. No panic, you had it in stock! It arrived in plenty of time. Thank You Pierre De Munguia, General Manager, Preferred Home Furnishings. New Jersey"
"We received our product quickly and it was exactly as advertised."