"Fast shipping, great price, item as described."
"After placing my order I needed to call customer service, they were awesome. They resolved my issue right on the spot. They offer good prices and customer service."
"I placed an order online on a friday night (06/17/11) for a projector lamp. I then called the following monday and changed the order by getting the upgrade "premier A" lamp instead. In 9 days I received my lamp even though this was a special order. Very impressed with the prices, selection and quickness of this company. I will be ordering another lamp for a backup next month and will definitely use this company again. I would also recommend "A Matter Of Fax" to anyone I know that is looking for a convenient way to save money on a large variety of office and home theater products. Thanks for the great service, Dan LaVigne"
"I had a very positive experience. Prices were terrific and website was informative. I was asked to call to verify my credit care in order to speed the delivery, which was a bit unusual but not a big deal. Product arrived within a day or two after I verified my card--impressive since I had selected the cheapest shipping option."
"Easy to navigate website. Found what I was looking for at a very competitive price. Opted for standard shipping and received a day early."
"Very good company. I like your prices and quick shipping. I'll definitely be back to order again. Thank you for everything."
"I was pleased with the prompt service and willingness of this company to make sure that I was a satisfied customer. I will definitely use A Matter of Fax in the future."
"Nearly a year after ordering a replacement lamp, when I finally wanted to use it (I ordered it as a spare) I found it was the wrong model. After an initial rejection of a request for exchange and some auto-email fumbling, they reconsidered my request (the product was actually still new in the original box) and have processed and replaced the lamp."
"When researching for a replacement part for an older LCD projector, we found the lowest price at A Matter Of Fax. Thanks for having the best price!"
"Competitively priced product received very quickly -- thank you!"
"We received the bulb quickly and our customer was satisfied"
"Exactly what I ordered, sent in a timely manner, at a good price. Just the way business on the internet should be."
"I was very concerned about shipping costs when the final confirmation page in the order process was skipped. I called customer service and was promised that the shipping charges would be reversed when the billing department returned from lunch. I am very suspicious by nature, but EVERYTHING that was promised was delivered. My order, sent by regular, free, non-expidited delivery was delivered in 2 days. I would certainly recommend these folks, and I will use them again in the future."
"VERY HAPPY WITH SERVICE AND PRICE--QUICK DELIVERY TOO"
"I found amatteroffax.com online and ordered an item. A very nice employee notified me that the item was out of stock, and she encouraged me to order a more expenseive replacement item. She was courteous, caring, and very informative. I indeed ordered the replacement and it arrived much before I imagined that it would. It was a pleasure to deal with the lady and the company. I certainly shall certainly buy from them again. "