"My sales person was quite patient and helpful as we explored the several accessories that were applicable to my purchase of a Sony DSC-HX100V digital SLR. While I added accessories that I had not contemplated purchasing to my order, I feel confident that without these accessories I would have not a acquired the camera system that I wanted. Mike, my sales person, explained the purpose and benefit of each accessory, and was able to put together a "package" price which was far less that the sum of its parts.
I ordered the camera late Monday afternoon, received a confirmation/tracking email early Wednesday morning, and received my camera on Friday."
"Website is easy to navigate-prices are excellent"
"Extremely poor service. I ordered my camera on April 9 for a trip to Peru on April 19. I was e-mailed on April 11 stating that you needed more details. All you tried to do is sell me more product to go with the camera. Now you are telling me it shipped on the 17th and will not get to me until the 19th after I am gone. Not happy!!!!! Poor service.
Ajrichies.com called me after The above review and said what can we do. When I explained how rude they were the first time, and said I wanted a refund, I was called an "a@#*&@e" by their customer service rep. Even worse service. They are a negative. Don't ever buy from them!!!! "
"There was an issue with my order. Customer service contacted me to correct the problem. All is well
UPDATE APRIL 23RD 2012.
TERRIBLE. Sure customer service called and try to make things better. That ended as soon as I received my camera. These guys are relentless for amazingly pure customer service. Buy from quality companies and save your headache and time. They sell everything grey market. Sure it says new on the site, but wait till you get your products. They open the box and take things out and will not ship the warranty card. If you are actually able to contact customer service, they will transfer your call to a Voice mail box that is full. Be aware of this fraudulent company operating under unscrupulous rules. They are very rude if you choose to disagree with their perspective of customer service.
Best of luck. Order from customer service oriented stores. You time and money are not work the headache later."
"Finaly Im find the plase the I am looking to do my busines,Well be in toch soon."
"Just purchased a Panasonic HDC-sd90 Camcorder for $399, I got the camera with all the complementary items that the ad said it will come and Im very happy for doing bussines with Ajrichies"
"I ordered my camera on 12/30 and I am just now being told that it is in stock, 4 months later. I was very pleased to talk direct to an Aj RIchies Manager who was very helpful and wanted to resolve the issue. Up until this point eveyone I had spoken with had not been helpful and was quick to let me cancel my order. I would HIGHLY reccomend calling this company prior to purchasing and getting a more exact ETA, I had just ordered online. Thank you!"
"Great to do business with. They sent an email confirmation to call before they would process my order. I found out that the kit I ordered did not have everything I wanted included. It was easy to order the accessories and not be disappointed with my purchase."
"I ordered online and i received a phone call to review my order. The caller had some great information and my order was changed and improved."
"The ordering process was very simple and the customer service agent was couteous and knowlegeable."
"Great prices and customer service. They went above and beyond to answer my questions and process my order"
"Response from AjRichies.com is good. I will buy from AJrichies.com again in the future."
"My experience with AJRichies was fantastic. They helped me understand what accessories I should consider for my new camera purchase. Everything came very quickly. The memory card didn't work and they sent me a new one as soon as I called customer service. After I placed my order I got very nervous as I saw many not so flattering reviews on this company. My experience was flawless! And the best part was my camera was $100 less than any other store or internet site pricing. I would order from here again!"
"UNBELIEVABLE!!! This company is atrocious and so unprofessional I am floored they are in business. Ordered a NEW camera on 2-12-2012 and they Sent a used and not functional camera. I sent back for exchange and they replaced battery and returned. Still would not charge so I returned for a promised "NEW" not "refurbished" replacement and as of day of this post no product received. GO PAY MORE ELSEWHERE!!! you will get a better value!!"
"I have NEVER experienced such poor customer service from a company in my life. The sales representative actually hung up on me after I explained my disatisfaction on my order. I asked to speak with another representative and was told that there was nobody else there (um, many voices in the background leads me to believe that there are other people working). I will NEVER do business with this company again and would recommend others to be cautious. I initially thought that I was getting a good deal on a camera, but realized that there was no lens included once I received my shipment - not even the factory lens. They are a RIP-OFF Sham of a company. They don't even deserve 1 star for the rating. HORRIBLE CUSTOMER SERVICE!!!!"