"DO NOT BUY from this scam company! My experience was exactly the same as others I've read on this site. Got the call and email to "confirm" my order where they tried to sell me overpriced accessories. I did not purchase any, then I was told to expect the camera in 10-14 days (far from the 1-3 day processing times listed on the site) OK...whatever, I waited. Now, almost 3 weeks after ordering, I call to check the status of my order and now the camera is back ordered and MAY be available to ship in 2 more weeks. I'm under the opinion that they are wanting me to cancel! Customer service at it's absolute WORST!!!!!!!!! "
"I ordered a camera body and after a couple of days received an email saying I had to call as there was some problem with the order. It however was to upsell additional accessories such as their deal on extra batteries. "
"I bought a digital camera from this seller and had a terrible experience with its delivery. It took almost a month to get my item. I purchased products online many times. This was the worst case to me. "
"Great service. Online I managed to order misfitting accessories, and they immediately called to get it right for me, helped me think through options, gave good deals, and delivered quickly."
"Great price and very fast delivery"
"I bought panasonic tm900 on feb 25 2012, after confirm everythings, they sent an email stated that the item will be arrive 14-21 day. On 03-14-12, I try to contact to see when my product will be arrived. The customer service is rude, and mad.
He told me my camcorder is backorder and it will take longer to arrive to their warehouse. I asked how long should I have to wait. He answered me madly and told me that it will take may be five or more months. What a terrible response!
After speaking with Adam, customer services, he apologized and told me that he will send my product next week with upgrade shipping.
Thank for adam, He told me I will receive my product tomorrow.
If you can wait a few more day, I think ajrichies.com may be a way to save some money for your purchase."
"Excellent Customer service and fast delivery. A great value for the item I ordered. Technical knowedge of the sales person I dealt with was great. Would puchase from ajRichies again and recommend them to my friends"
"My interactions with this company are universally positive. They were pleasant, responsive and provided excellent customer service. Their communications were thorough and prompt
I would recommend this dealer without hesitation."
"It was amazing how fast the camera arrived. Everything ( and even a few extras) was as described. I have had no issues to resolve as of this writing."
"BEWARE - Good ratings for this vendor are suspect b/c the rating is taken just after the order (prices are very low which gives a false sense of value). Do the research first. After I ordered, and left a good review, the experience felt like a scam. No, it is a scam. Online websites should be ashamed to support this vendor and still post a BBB icon on its homepage. Do a search for ajrichies.com online first - you will find several identical stories. First a bogus email making you call customer service to verify address - really they are trying to up sell less savvy buyers. Then false deliver dates and poor customer service if you call for a status. And finally undelivered orders or questionable products. Buyer beware."
"If you have a problem and write about it here they are very accommodating.
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"GREAT PRICE,GREAT PRODUCT, FAST AND FRIENDLY SERVICE..."
"Good price but slow order fulfillment. Several days after making my online order I received an e-mail stating that I had to call the company before my order could be processed. I called the company several times before I was able to find a live person to speak to. That person then tried to sell me a "high capacity" battery at an exorbitant price, saying that the one that came with the camera "lasts only 30 minutes." The person had a hard time taking my "no" for an answer. Other online camera stores have used this same tactic and I was disappointed that AJ Richies would try this."
"I just placed an order with AJRichies, and now I'm on here looking at reviews. most of them are good, but the bad ones are unnerving me... I have full faith in AJRichies, the customer service was excellent, the prices were beyond good, and the order placement was smooth, but I'm nervous that something will go wrong.
UPDATE! Holy cow! so I recieved that email from them saying we needed to call them, so the next day we called them, and they did try to sell us stuff but whats the big deal? then it gets better, the next day they ship it out and its on the truck ready to come today!! the same day they shipped it! AJRichies has really come through for me! i love this site. its so great!"
"Stay Away from these guys !!! They are fraud. After I bought the camera online, they emailed next day to "confirm" my order. After two weeks the camera still hadnt arrived. So, when my wife called them they said that the camera is out of production now and they are "Trying" to get it. The same camera is available on all the legitimate sites for sale. It is not worth wasting your time. If it is too good to be true...then it probably is !!!"