"Professional service and best prices seen for digital and SLR cameras online
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"I purchase a Canon s95 Camera. The price was very good. I received and email and a phone call saying that the order department needed to "confirm" some details before shipping. The needed "confirmation" was really a sales pitch to try and add another $200 worth of add-ons to my original purchase. This was not appreciated! Don't lie to me saying that you need to confirm something before shipping, and don't then use my time to confirm by trying to sell me more stuff!"
"Friendly sales staff that were very helpful"
"I was very pleased with the service and live chat on the web site. I also called in my order as this was part of the deal with shipping and extra items. The person on the phone was nice and helpful and I will use you all again. Oh and I would love to win the I Pad 2 as my son has been wanting one for a year and it would be a wonderful suprize.
Thank you
Steve"
"They were ok but prices were very high on some things."
"Wow great place to buy from. I talked to Morris for information on what products I wanted to buy. He was very knowledgeable. If not for him I probably wouldn't of ended up with what I really wanted. Lack of what I thought I knew. Thanks Morris they need to give you a raise. No " no relation." By the way did I mention the. Great price I got. Point blank buy from here glad I did"
"My shipment got delayed. I had to make several calls and email the company to resolve the delay. Adam rushed my shipment to me after 3 weeks to make up for the delay. If you have problems with your order call him."
"As a first time buyer with AJRichaard, I have been very pleased with the service, pricing and delivery of a very nice Sony camcorder. I will look to doing more business with them in the future."
"I found Ajrichard to be quick and very effective and the lowest price around. The best part about dealing with them was the confirmation call. I being a banker really appreciate when people are a little more sensitive towards banking transactions and AJRICHARDS just proved that... very impressed Keep it up guys"
"Typical Bait and Switch. I've bought a large number of cameras and camcorders online over the years and its always hard to resist temptation when you see the lower prices. One thing that I always try to remind myself of is how can the small NY based companies sell something cheaper than high volume Buy.com or Amazon? They usually can't. Ordered the Canon HF G10 which is listed around a hundred or so cheaper than everyone else. Once the order was placed, found out it was a grey market item with no US Warranty. Was told I could buy an aftermarket warranty for several hundred dollars or a US model for only $100 more. Were courteous in canceling the order but again, Stick With The Big Boys!!!"
"top sellers bought sugested items like high perfomarence battery, best sellers customer service is the best, cant wait to buy more. had slight problem and resolved in 5 minutes thank you aj you guys are the best. mark vanoni sunny isles beach florida usa"
"I ordered a Pentax K5 (body only) from AjRichard. They offered the best price I could find anywhere. The camera came in a timely manner and they required that someone sign for the package when it arrived, which I appreciate. Wouldn't want the package hanging out on my doorstep for anyone to walk off with. Other vendors I have used don't do this. I have been incredibly pleased with the camera, it is everything they advertised. My only con comment is that they advertize free shipping but I was charged a "handling fee" which happens to match the UPS charges for that weight of package. But that is a small thing considering that I got it for such a reasonable price - hundreds off what others were offering."
"Had some problems with the return. Wasn't too happy but after I wrote a review everything got taken care of in literally less then 5 minutes. Happy now and have a friend that wanted to know where I got my camera so hopefully she'll get one from here too! Thanks to Adam who changed my mind!!"
" I read all of the reviews on AJ Richard and, although I had reservations, I ordered from them anyway.
On 09/21/2011, I ordered a Sony HDR-PJ50 Hard Drive Camcorder that they had for about $130 cheaper than any other site. I received the expected phone call from them two days later and informed them that I just wanted the item that I ordered; I was not interested in all of the other items they said I just had to have.
At the end of the discussion, there was no mention of a delay or back order. However, I received an email from them within a couple of hours informing me that my item was on back order and that they would get it to me in around 14 days.
But, I have never heard from them again.
These folks are scam artists and I am reporting them to the New York State Attorney Generals Office for fraudulent business practices.
Please do the consumer public the favor of not doing business with these crooks."
"A couple of days after placing an order for a camera I received an email to call their office due to a billing issue. I called and they tried to sell me some expensive accessories (extra battery, memory card, warranty, etc.). There was no billing issue mentioned. When I didn't offer to purchase any extras I was told my camera would be sent out in about 14 days. I then received the following email meassage: "Thank you for your recent order with Ajrichard.com. Your product is on order and expected to arrive in our warehouse in approximately 14 business days. Your credit card has not been charged and will only be charged upon shipment of your order. If you cannot wait and need this product before 14-21 business days and would like to cancel simply reply to this email with the word CANCEL, if we do not hear from you we will process the order once your item arrives. Thank you for your order." I cancelled immediatley which is what they wanted. AJ RICHARDS DOES NOT WANT TO SELL THE ITEM AT THE ADVERTISED PRICE. I would not recommend this company to anyone.
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