ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-10-29

"Outstanding! I have never had better customer service. They even called to verify my order and to make sure I was satisfied with their service and the prices were the best. I would definitely recommend AjRichard to my friends. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-28

"Easy and convenient to do business with. Exceptional prices.
Thank you!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-27

"I needed a new D3s and not many people had them in stock. I found AJRichard on-line and had my camera the next day at an incredible price. They also threw in a couple of batteries and memory card which was so nice. Very helpful when we talked on the phone and also responded quickly to my email questions. I will definitely use these guys again as I am always buying camera equipment for my photograph business."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2011-10-27

"We had an issue, but Adam came through."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-10-27

"My order with AjRichard was excelent he gave me many extras, the order came in two days. Would order from them again. thanks for the priority shipping."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-27

"excellent service. customer representative was very helpful. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-10-27

"AjRichard makes every attempt to please the customer. Their service is stellar."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-27

"Excellent customer service. I ordered online and they called to verify my order before shipping. I received my package quickly and without any trouble. I would definitely buy from AjRichard.com again. Keep up the good work folks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-26

"Great. Cheap and fast delivery. Good customer service. Wait time is a little long. But it's not a huge deal."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-26

"This was the 1st time I've used AjRichard.com and as advertised on Nextag.com they did have the lowest price from a "trusted seller". Their price for the camera I got was $100 less than the retailer I normally order from. They did however want to charge me a $50 shipping insurance fee even though they advertise free shipping on the item. I didn't expect to have to pay the extra fee but after I spoke with Adam the Sales Manager about the issue he was more than accommodating to not only fix it but go above and beyond to make me happy with my order. This was something I can't say that has ever happened with any other online retailer I have ever dealt with in the past.

My first thoughts about this company were not very assuring. But after speaking to Adam I found myself overwhelmed with how much they care about the customers and selling experiences. They have definitely changed my mind and I would happily do business with them again in the future.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
N/A
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-26

"Excellent service - efficient and effective. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-25

"Great service! Very fast procesing and shipping! When they confirmed the order on the phone they were super helpful and offered some good promotions. Very happy with the page, the service and the prices. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-25

"The ordering process was easy, shipment was prompt and the new camera and its accessories arrived in perfect condition. I am pleased with this smooth transaction. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-10-25

"AJRICHARD WAS PLEASANT TO DEAL WITH & HAD PRICES COMPETETIVE, USUALLY LOWER THAN OTHER DEALERS I COMPARED THEM TO. THE SERVICE WAS PROMPT & ACCURATE & I WILL BUY FROM THEM AGAIN."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
3/5

2011-10-25

"I ordered a Canon 5D Mark II and an EF 24-105mm lens online. When they called me to verify the order, they told me that the listed price on the website didn't include the handling and service fee which was over $200. And when I asked why, the guy on the phone yelled at me. I ended up paying the same price as the other professional websites such as B&H. I didn't lose anything, it's just that I didn't save money either."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A