"I received the heater quickly. I installed it and all is working great. "
"Right on time, easy installation"
"The replacement board worked fantastic! Just like new!"
"After having a bad experience with another company, I decided to try Alpine. Was very pleased with the price, speed of delivery, and level of communication through the entire process."
"The unit arrived before it was supposed to and we were kept up to date the whole time it was being shipped. It works great!!!"
"Shipping was on time. Product was boxed good. Email links needed for installation was not asked for but was great to get. "
"Excellant selection, pricing and very fast shipping. Will definitely do business with again."
"Reached out to me to see how product has been working. Much appreciated! "
"Been waiting for two days to hear back from
You regarding a purchase! What gives, come on guys. Initially I was impressed with your customer service. Now, not so much.."
"Thanks ... ............."
"My dealings with AA was fine "
"The best web shop where I did find information for evaporate(water) cooling and heating systems, witch are unknown in Europian Union, and on the rest of europa continent. Thanks Alpine for the information about evaporate cooling/heating and i wish that you open an shop in europe.
Thank you. "
"Everything was as stated in ad"
"The delivery person went out of his way to make the delivery perfect. The unit arrived after only a couple of days. I was impressed."
"Super love it. Works like it should. Best price also. Thanks"
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Andrew,
Thank you for your purchase from Alpine Home Air Products and for your review. I am sorry to hear that you were not contacted by our support team in a manner that was timely to you . Upon review of your order I do see that our customer success manager has spoke with you to set up a return for your equipment. Once we receive that return we will be able to either process a refund for those products or set up an exchange. If for some reason you have not received those return instructions please let us know so we can investigate. If you have any questions or require additional assistance, please contact us. Our customer solutions team is available M-F 8am-5pm and Saturday 9am-2pm CST at 800-865-5931; we will be here and happy to help.
Thank you,
Dan
Customer Experience
Alpine Home Air Products”