"Fast, easy, fast ship, great product!!!"
"This is the second time I've ordered from Alpine Home Air Products and I've been very happy both times. The customer service is excellent and the delivery of the unit was extremely quick. They always reach out and give me contact info for any questions I might have. I've recommended this company to friends and family and will continue to do so!"
"Furnace was shipped fast and works great"
"First time purchasing from Alpine and i'm very please with the service and most of all the extra help with financing that made my experience feel more comforting. I didnt have to buy from one of those pricey warehouse. Thanks you"
"Easy install. Started up first try and working perfect ever since."
"Let the potential customers know that the units are delivered dry cell (freon not included). This will prevent delays with installation and operation of the unit. The unit itself is quiet and works very well. "
"Delivered as advertised....... best price online."
"The Blueridge Mini-Splits are a great product. I have two units in my house and they are extremely energy efficient and quiet and keep the set air temperature perfectly. I live in Houston Texas where the outside air is very humid, the mini-splits **** out the humidity and leaves the house extremely comfortable. Even when it was 106 degrees outside the mini split had no problem cooling and it didn't struggle at all it still barely run just like always. I just installed a 2 ton Mini Split for a customer on 10/29/2018 in his upstairs garage and it works very well, it's ice cold up there now, the original standard 2 ton split unit could not keep up probably because of the ductwork getting so hot in the attic. I can't express how awesome these units are."
"It was awesome !!!!!!!!!!!!!!!!!!!!!!!!!!!!"
"Everything as promised, on time. Plenty of receipts too "
"Quick and polite delivery"
"Everything when smoth with my order and item that I requested "
"It all worked like clockwork thanks"
"Received exactly what I needed in just a couple days. Instructions were sent along with the product as well as in an email prior to receiving it and were very clearly written. Couldn't be happier."
"I have never been treated so well after buying something in my life. I bought a $45,000 car and the dealership never called. The day after I placed my order on line, their man Peter called to make sure we knew what we ordered and it would meet our needs. He wanted to make sure we had everything we needed and to answer any questions we might have. A couple days later my old lady calls Peter because she missed an unknown number and thought it might the delivery co. Peter called the trucking company and then called her back to inform her they had not called yet. I cannot say enough good about my experience with Alpine Home Air Products. Order to delivery, 6 days! "
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Bonnie,
Thank you for your recent purchase from Alpine Home Air Products and for your review - we appreciate your feedback. I am sorry to hear that your system arrived without any refrigerant. These systems should arrive with factory pre-charge for up to 25 ft of line set. I am happy to hear that the equipment is quiet and working very well. As a reminder, you do have unlimited free technical support so if you have any issues please let us know. Our customer solutions team is available M-F 7am-7pm and Saturday 9am-2pm CST at 800-865-5931 and will be happy to assist.
Thank you,
Dan
Customer Experience
Alpine Home Air Products”