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Product & services pricing
4.26/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.25/5
Customer service:
4.27/5
Return/Replacement policy:
4.20/5

Verified
5/5

2018-10-02

Great products and service

"Order a ductless mini-split heat pump from them. The call and customized my order to include a few items I had forgotten. They were great. And delivery came quickly. Their follow-up at every stage of the purchase and delivery was fantastic. They are the go-to people for the best equipment and service. "

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Verified
5/5

2018-10-01

Delivery of hard-to-find product at a decent price

"Thanks for making HVAC products which are difficult to find available to purchase in smaller quantities."

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Verified
5/5

2018-10-01

Excellent service! Knowledgable employees!

"Ordered the incorrect unit and was contacted immediately by a that assisted me in finding the correct unit for my HVAC needs! "

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Verified
5/5

2018-10-01

Very pleased

"Easy process from start to finish. Unit arrived on time and in good condition.
Overall I am very satisfied and I will order from Alpine again.
"


Verified
5/5

2018-09-29

Fast delivery, good price, great product, all necessary equipment and manuals arrived.

"Needed unit right away. Paid $80 for 3 day delivery. Everything went perfect, delivery as stated, product came in with everything needed, installation was a swap so done in 1 hour. I was told verbally that I could get it in 3 days and shipping was free, in actuality I had to pay $80. more to get 3 day delivery. However, I complained and a chat line person found an exact unit with no branding for -$200. so actually I came out ahead. I would recommend this vendor to anyone."


Verified
5/5

2018-09-28

Good company

"Ordered new furnace with cold air drop. Came when they said it would, nothing damaged, installed and working as it should. :-D "


Verified
5/5

2018-09-27

BlueRidge Mini-Split - Quality

"This is our 2nd BlueRidge Mini-split. We love them. They are quiet, efficient and cool super fast. Alpine customer service has been great to work with. Quick responses. Detailed answers. Highly recommend."

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Verified
5/5

2018-09-27

There wasn't a scratch on anything!

"The equipment arrived in very good condition and in a timely manner. All the parts were present and there wasn't a scratch on anything. "


Verified
5/5

2018-09-26

Great

"Great all around Servies and products. "


Verified
5/5

2018-09-26

Conversion kit

"Just had it installed today Great"


Verified
5/5

2018-09-25

Thermostat purchase

"Very quick turnaround and kept me informed of progress of order."


Verified
5/5

2018-09-25

Great products and customer service

"Everything was as advertised. Returns were easy. Graciously helped me with my own mistakes. "


Verified
5/5

2018-09-24

a great experience

"Fabulous customer service and excellent delivery "

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Verified
5/5

2018-09-24

Great prices, large selection

"I purchased a boiler and 3 forced air heaters from these people over several years. They have representatives available to help you decide between heater efficiency versus price, and help with heater selection based on the house size. Very helpful vendor."

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Verified
5/5

2018-09-23

Good product and great follow up

"Fast delivery. Great support. Probably the best support system I have experienced. Everybody I talked to had all my order information in front of them immediately and answered all questions with expert knowledge and advice."