"The instructions say the start capacitor should be mounted with the terminals up. The red wires are to short to do this. I will replace the wires with longer ones. "
"Order was shipped quickly and was complete. Installation went smoothly"
"Correct product arrived on time. Price was a little high I feel."
"I am a repeat customer for the reason getting a fair price and a fast delivery.
Love it."
"Everything was easy from ordering to delivery. "
"The customer representatives was very knowledgeable. "
"Would not hesitate to order from Alpine Air again. Matter of fact I did!"
"Shopping for the product was very easy, prices were unbeatable and delivery was speedy. We are very satisfied and we recommend this company to others. Thank you, Alpine!"
"Great service and very helpful in explaining how it is ship and warranty."
"The delivery was on time and the product is now installed and operating wonderfully. Installation was very simple ( I have however spent my live in construction ,building, remodeling etc.) I had it operational by days end the day it was delivered."
"Once again Alpine has delivered a great product at a fair price and speedy delivery. Same results when I purchased a new furnace 15 years ago."
"Fast. Easy. Do it yourself."
"A pallet was delivered to my driveway. I unpacked it and found all components with no damage. Installed it myself with no prior AC knowledge. I called Alpine twice for help, they were great. I needed to purchase a vacuum pump and gauge set. It is now installed, works very well and makes little noise. Good quality equipment. I am very happy with the purchase. Will so buy another."
"Called before arrived so i didn't have to sit around all day, prompt, friendly, careful."
"Brevity is the soul of wit/ everyone I worked with{sales,tech,etc]very helpful/very unexpected all around exceeded my expectations so far... stay tuned!"
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Gary,
Thank you for your recent purchase from Alpine Home Air products and for your review - we appreciate your feedback. I am sorry to hear you experienced some issues installing your hard start capacitor. I am happy to see you may have found a solution. As a reminder, you do have unlimited technical support and we will be happy to assist. If you have any other questions or require any additional assistance please let us know. Our customer solutions team is available M-F 7am-7pm and Saturday 9am-2pm CST at 800-865-5931
Thank you,
Dan
Customer Experience
Alpine Home Air Products”