"Have been using a window air conditioner for ten years to cool the house. The bad part is, it only fit above the kitchen sink. This left the house mostly hot in the summer. This did not work with the hot flashes my wife has been having. I see a much better summer on the way. I also purchased my furnace from alpine and have been 100% satisfied . The service, prompt shipping, and cost is unbeatable. Thank you. Sincerely Scott Bunkelman."
"can,t say haven,t received product yet!"
“Hi David,
Thank you for your review. I see that we were holding shipment of your order for receipt of payment. We did receive your check payment and your order shipped to you last Friday 2/17/17. I have sent you a separate email with full shipment details including carrier and tracking number, but it does look to have an estimated delivery this week (dependent upon when you confirm delivery appointment with the carrier).
Please let us know if we can be of any further assistance, our customer solutions team is happy to help! They can be reached M-F 8am - 5:30pm and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Very good to deal with. Had a follow call the day after my order to check that I had everything to install my new unit and told me if I needed anything to just call. Called them with one question and got a quick answer. Great company"
"purchased online person my husband spoke to was very helpful "
"Service was just as great as first time. Bought a furnace to replace old one. Arrived quickly. Nice call from Pete offering help. Great company.
"
"This is my second time ordering from you and I'm truly satisfied with your overall service. bravo alpine bravo!!!!!!!!"
"Actually was best price on Internet with free delivery. Product was in and I had it installed in less than 10 days. Thanks Alpine"
"I was very satisfied. The order arrived promptly and in excellent condition. My son did the installation and it works great. Very quiet and appears to be working great. It was a replacement for a unit that only lasted nine years, hope this one does better!"
"As a home owner who likes to complete projects himself it's sometimes intimidating to order parts as the companies can be rude and impatient if I don't understand exactly what they are talking about. Not the car with these guys. They bent over backwards to make sure I had exactly what I needed and wanted. The items came crazy fast and I had everything I needed to complete the project. Amazing. "
"The Quad Zone MiniSplit was an economic buy for our rental apartment. Ordering was easy, shipping was fast and to the door, and we have been pleased with its performance. We give Alpine Air 5 Stars!"
"Quick delivery & unit in good condition. Good price & overall good deal."
"Delivered within 5 days of order. "
"The item was delivered as promised."
"Changing the direction of the drain tube was nearly impossible and the directions were not clear.. otherwise, the system was very good and fairly robust."
“Hello George,
Thank you for your review. I am glad to hear that your new Blueridge system is working well, despite having a difficult install due to changing the direction of the drain tube for your application. I have shared your comments with our product and technical teams so that they may review and address within the installation manual. It is our goal to be the most loved and easy to use retailer of HVAC products, from ordering to system start up. We value your feedback to help us reach that goal and the opportunity to improve our customer experience.
Please let us know if we can be of any further assistance, our customer solutions team is happy to help. They can be reached M-F 8am - 5:30pm and Sat 9am - 2pm CST .
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"I opted for the express delivery option. Item shown up on time Un damaged and as promised. Alpine emailed me all of the cut sheets, warranty info, and owners manual before I even asked gor them. Great services I will definitely use again.
Ed Eckert"
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hello Scott,
Thank you for your review and feedback - it is wonderful to hear that you are pleased with both of your purchases from Alpine Home Air Products. It is our goal to be the most loved and easy to use retailer of HVAC products, so we love receiving feedback such as yours. Please let us know if you have any questions, we offer unlimited technical service over the phone and have agents available M-F 8am - 5:30pm and Sat 9am - 2pm CST. Thank you again, we appreciate your business and are glad we can help you enjoy a cooler summer this year!
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”