"Alpine gave me a great product, great customer service and free shipping. "
"Alpine was fast and efficient. They contacted me with a phone call to be sure that I had no questions. Delivery was quicker than expected. Furnace arrived well packaged, no damage as expected."
"Happy with staff help and quick delivery"
"I would recommend alpine home air for any hvac or plumbing job you might have."
"Heater works great and no longer cold air in the home. "
"I would not hesitate to purchase home comfort equipment from Alpine Air!"
"Goodman products are quality, as well as the service that alpine delivers, they take doing business seriously thanks again. "
"Fast easy delivery and customer service. "
"Sherri was awesome to work with. Fed ex delivered to wrong address and they were horrible to work with till Sherri got involved. I finally got my product 6 days late. I haven't installed the filters yet but I'm sure they will be great."
"very easy to order had the product I wanted and very impressed on the ease of placing and receiving order very professional and helpful staff
"
"Filter fit great. Good price. "
"Good web site, fair price, 5 day delivery, no damage. This is far as I got. Install will be a couple weeks yet."
"Floor furnace was perfect fit and arrived quickly With good information provided"
"Alpine provided a humidistat for our Aprilaire system and I am very pleased. The order was shipped in hours and I got it in a couple of days. They even provided directions for installation without even having to ask. "
"Didn't take long to arrive. Very easily ordered.it was delivered on a big truck.It was pretty easy to.is tall and my house is very warm now. I would recommend this heater to others and you can get it on payments."
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hello Richard,
Thank you for your review and feedback, I am sorry to hear about the frustrations which you experienced. I searched our customer service email and was unable to find your inquiry - did you send it from the email associated with your order? If you can, please forward your inquiry to csm@alpinehomeair.com - which will reach our customer service manager directly. One of our customer solutions team members will also be reaching out to you directly with further information on the needed part - we want to ensure you have the equipment which you need and in a timely manner!
Again, my sincere apologies for the frustrations which you have experienced and thank you for bringing your concerns to our attention. We appreciate the opportunity to improve our customer experiences.
Thank you,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”