"Title says it all. No issues. Web site is excellent in locating part. Pricing is excellent as well. Will use them again. "
"Fast delivery and quality product. Very satisfied with the price! Would definitely buy from Alpine again!"
“Hi Celina,
Thank you for taking the time to review your order experience with Alpine Home Air Products. It is our goal to be the most loved and easy to use retailer of HVAC products, so we love hearing about experiences like yours! Please let us know if you have any questions regarding the installation / maintenance of your Rinnai direct-vent wall furnace. Our customer solutions team is available M-W 8am - 6:30pm, Th-F 8am - 6pm, and Sat 9am - 2pm CST.
Thank you again for your order, we appreciate your business and look forward to working with you next time!
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"I am completely satisfied with the Alpine Home Air Product I purchased for price and performance after easy installation as a replacement for the chirping smoke detector I had,"
“Hi Richard,
Thank you for your review. I am glad to hear that your Kidde smoke detector arrived to you in good order and that you had an easy installation to get your new unit up and running. It is our goal to be the most loved and easy to use retailer of HVAC products, so we love hearing about experiences like yours!
Thank you for choosing Alpine Home Air Products, we appreciate your business!
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"These have much stronger ends. I expect them to last longer and better than the originals which all broke and I've been trying to keep in place with foil tape."
“Hello David,
Thank you for taking the time to review your order and product experience. I am glad that your Aprilaire pleat spacers arrived to you in good order, please let us know if we can be of further assistance. Our customer solutions team is available M-W 8am - 6:30pm, Th-F 8am - 6pm, and Sat 9am - 2pm CST.
Thank you, we look forward to working with you again.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Great help and quick delivery"
“Hi Paul,
Thank you for your review. It is wonderful to hear that everything went smoothly with your order, it is our goal to be the most loved and easy to use retailer of HVAC products - so I am glad you appreciated your end to end experience.
Please let us know if we can be of further assistance, our customer solutions team is available M-W 8am - 6:30pm, Th-F 8am - 6pm, and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"fast service, kept updated on shipment"
“Hi Walter,
Thank you for your review. I am glad that you appreciated the speed of delivery and service which you experienced. We work closely with our carrier partners to help ensure our customers receive their products in good order.
Please let us know if we can be of any further assistance, our customer solutions team is happy to help and they can be reached M-W 8am - 6:30 pm, Th-F 8am - 6pm, and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Everything just ad they said. Have not installed yet. Shipped as stayed and delivered on time."
“Hi Carey,
Thank you for taking the time to review your order experience with Alpine Home Air Products. I am glad to hear that your Amana packaged unit was delivered in a timely manner and in good order. The particular model you chose is an excellent unit with its DigiSmart control board, automatic freeze protection, and quiet fan operation.
Please let us know if you have any questions regarding the installation / maintenance of your packaged unit, our customer solutions team is happy to help. They can be reached M-W 8am - 6:30pm, Th-F 8am - 6pm, and Sat 9am - 2pm CST.
Thank you again, we appreciate your business!
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Quick response to my order. Detailed descriptions, good warranty, super fast order processing and on time delivery! Will use them again!"
“Hello Glenn,
Thank you for your review. It is great to hear that you had such a positive end to end experience ordering your Friedrich packaged cooling and heating unit. The particular model which you ordered offers quiet operation, intuitive separate controls for heating/cooling, and Diamonblue Technology with anti-corrosion protection for the outdoor coil.
Please let us know if we can be of any further assistance, our customer solutions team is happy to help. They can be reached M-W 8am - 6:30pm, Th-F 8am - 6pm, and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Easy ordering, and quick delivery. "
“Hello Roy,
Thank you for taking the time to review your order experience. I am glad you found our website easy to navigate and order from , and that you appreciated the quick delivery. We work closely with our carrier partners to help ensure delivery to customers in a timely manner and good order.
Please let us know if we can be of further assistance, our customer solutions team is happy to help. They can be reached M-W 8am - 6:30pm, Th - F 8am - 6pm, and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Alpine Home Air provided great price & service. Thank you."
“Hi Leo,
Thank you for your review. I am glad to hear you had a good all around experience using Alpine Home Air Products to order your GeneralAire cylinder replacement.
Please let us know if we can be of any further assistance, our customer solutions team is happy to help. They can be reached M-W 8am - 6:30pm, Th-F 8am - 6pm, and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Great price and great customer service. Was surprised by check up phone call. You don't get that kind of service anymore or do you!!
Thanks"
“Hello Mr. Johnson,
Thank you for taking the time to review your experience with Alpine Home Air Products. I am so glad that you appreciated our follow up service call, it is a new measure we are taking to help ensure our customers receive the correct product for their needs, the first time. We understand HVAC products are an investment in your home and life.
Please let us know if you have any installation / maintenance questions regarding your Honeywell ventilation system, our customer solutions team is happy to help. They can be reached M-W 8am - 6:30pm, Th-F 8am - 6pm, and Sat 9am - 2pm CST.
Thank you again, we appreciate your business!
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Purchased twelve 16 in x 25 in x 5 in air filters. Two days after ordering, two large boxes of air filters arrived at my house. Easy online ordering, fast delivery, convenience, at a fair price."
“Hi Bobby,
Thank you for the review of your order of GeneralAire media filters with Alpine Home Air Products. It is our goal to be the most loved and easy to use retailer of HVAC products, so it is wonderful to hear about positive end to end experiences like yours.
Please let us know if we can be of further assistance, our customer solutions team is happy to help. They can be reached M-W 8am - 6:30pm, Th-F 8am - 6pm, and Sat 9am - 2pm CST at 1-800-865-5931.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Service and assistance from the beginning to end was perfect. The only hitch was the carrier company. Their driver did not want to bring his rig into the neighborhood to deliver the furnace. I told him the roads would be tight, but he should be OK. He still wanted me to meet him to pick up the furnace. I did and squeezed it into the back of my Impala. Then took it out and carried it into the house with no help. I had paid for in home delivery. I called Alpine afterwards and they did a small investigation and refunded me the full amount. I was very pleased with the way they handled the situation. This company was very good to deal with."
“Hello William,
Thank you for taking the time to review your end to end experience with Alpine Home Air Products. I am sorry to hear of your frustrations with the delivering carrier, but glad that we were able to help resolve the issue and refund you for the inside delivery which was not completed. I see that your order delivered with ABF Freight, I will be sure to share your feedback with them - we work closely with our carrier partners to help ensure customer shipments arrive in good order and a timely manner.
Please let us know if we can be of any further assistance, our customer solutions team is happy to help. They can be reached M-W 8am - 6:30pm, Th-F 8am - 6pm, and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"easy installation, everything as promised except in home delivery and that was easily resolved"
“Hi Robin,
Thank you for your review. I am sorry to hear that our carrier was unable to provide the in home delivery as expected but glad that the issue was resolved quickly for you. I see that your order delivered with R&L Carriers, I will be sure to share your feedback with them as we work closely with our carrier partners to try and ensure a smooth end to end process for our customers.
Please let us know if you have any questions regarding your Coleman mobile home furnace or if we can be of any further assistance. Our customer solutions team is happy to help, they are available M-W 8am - 6:30pm, Th-F 8am - 6pm, and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Great services, great price and fast shipping. This is my first time buying Goodman products and hope its quality as good as its brand."
“Hi Josh,
Thank you for taking the time to review your order with Alpine Home Air Products. I am glad to hear that you appreciated the end to end experience, Goodman is an excellent line. Please let us know if you have any installation/maintenance questions regarding the evaporator coil which you ordered, our customer solutions team is happy to help. They are available M-W 8am - 6:30pm, Th - F 8am - 6pm, and Sat 9am - 2pm CST.
Thank you again for your review, we appreciate your business.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Brian,
Thank you for taking the time to review your order with Alpine Home Air Products. I am glad to hear that you found the website easy to use and quick in finding your Goodman wall vent. Be sure to check out our Learning Center - there are informational videos on all your HVAC needs, as well as articles to help you optimize your home system. The link is below for your reference.
http://www.alpinehomeair.com/learningcenter/lc.cfm
Please let us know if we can be of further assistance, our customer solutions team is happy to help. They can be reached M-W 8am - 6:30pm, Th-F 8am - 6pm, and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”