"Always great prices, fast shipping, and quick response to questions!"
"I have ordered items in the past from them and it is always correct with a very prompt delivery. Thank you."
“Hi Paul,
Thank you for your review, we always love to hear feedback from repeat customers. We work closely with our carrier partners to try and ensure a smooth end to end process for our customers, including speed/quality of delivery service - I am glad to hear that you continue to have positive delivery experiences.
Please let us know if you have any questions regarding your Honeywell filters, our customer solutions team is happy to help.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Thank you for the follow up call. You kept us well informed."
“Hi Gerald,
Thank you for your review. I am glad to hear that you appreciated the follow up and customer service team. Please let us know if you have any questions regarding your Williams wall furnace - one great feature of this unit is that there is no electricity required which makes it perfect for use during power outages.
Thank you for choosing Alpine Home Air Products, we appreciate your business.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Always arrive quickly and in perfect condition"
“Hi Margaret,
Thank you for taking the time to review your order with Alpine Home Air Products, it is great to hear that you continue to have positive experiences. It is our goal to be the most loved and easy to use retailer of HVAC products, so we love receiving feedback from repeat customers.
Please let us know if you have any questions regarding your Generalaire replacement filters or would like assistance with anything else. Our customer solutions team is happy to help and can be reached at 1-800-865-5931.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"everything was as expected, shipper was three hours late tho"
“Hi David,
Thank you for your review and feedback. I see that your Amana modular blower shipped with Dayton Freight, I will be sure to share your feedback with our representative there. We regularly assess our carrier partners in an effort to create a positive end to end experience for our customers, so your feedback is valued and will be addressed with the delivering carrier.
Please let us know if you have any questions regarding installation/maintenance of your unit, our customer solutions team is happy to help. They are available for our winter hours M-W 8am - 6:30pm, Th-F 8am - 6pm, and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Exactly what I ordered in a timely fashion at a great price. Blew away my local oil company's quoted price!"
“Hi Helaine,
Thank you for your review, I am glad to hear that everything is in good order with your Comfort-Aire oil furnace. This is a great unit with a high efficiency oil burner, quiet operation, and easy access maintenance ports.
Please let us know if you have any questions, our customer solutions team is happy to help. They are available M-F 8am - 7pm and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5913”
"I can't recommend Alpine enough. They were knowledgeable, helpful and super fast. Received a furnace ordered on Monday just two days later. Sent me lots of support information as well. Pricing was excellent."
“Hello Lawrence,
Thank you for taking the time to review your experience working with Alpine Home Air Products. It is great to hear that everything was in good order with your Goodman gas furnace, it is an excellent unit with its Dual$aver technology, self-diagnostic control board, and lifetime warranty on the heat exchanger (with 10 years on parts / unit replacement).
Be sure to register your unit online with Goodman to receive full warranty benefits, if you haven't already. Their site is below for your reference.
http://www.goodmanmfg.com/WarrantyOverview/WarrantyRegistration.aspx
Please let me know if I can be of further assistance.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
" Salesman Joseph was great and experienced and very helpful. Would shop there again. "
“Hi Kenton,
Thank you for your review, I will be sure to let Joseph know you appreciated his help. It is our goal to be the most loved and easy to use retailer of HVAC products, so we love hearing reviews like yours.
Please let us know if you have any questions regarding your Goodman gas furnace, our product specialists will be happy to help. They are available M-F 8am - 7pm and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Very fast order fulfilment. "
“Hello Mr. Sinanis,
Thank you for your review, I am glad that you received your Aprilaire circuit board quickly and in good order. We work closely with our vendors to help ensure that our customers have a positive end to end experience, including quick delivery.
Please let us know if we can be of any further assistance, our customer solutions team is available M-F 8am - 7pm and Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"I ordered a Goodman HVAC system and everything I ordered arrived on time and in excellent condition. The products were well packaged to avoid damage and they looked exactly as the pictures online. No worries of the product not matching expectations as advertised and visualized. Shipper arrived on time with liftgate service and even dolly carried the pallets from the back of the truck into my garage. The discounted prices I paid was researched among other similar businesses but no one else offered the package of price and free shipping. A totally top notch operation and customer satisfaction and trust."
“Hello Anthony,
Thank you for taking the time to review your end to end experience working with Alpine Home Air Products. It is our goal to be the most loved and easy to use retailer of HVAC products, so we love hearing feedback like yours.
The Goodman heat pump and air handler system which you chose is an excellent system - we are happy to offer the Goodman line to our customers. Make sure to register your units online with Goodman, if you haven't done so already, so that you can receive the full benefits of their warranty. It is one of the best warranties in the market, with lifetime compressor warranty and 10 years on parts replacement. The website is below should you need it.
http://www.goodmanmfg.com/WarrantyOverview/WarrantyRegistration.aspx
Please let me know if I can be of further assistance, I am happy to help.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"Alpine Air has a very informative website, I was able to determine the product I needed, the steps it would require to install, and the best pricing for what we needed.
Their customer service is so far outstanding, they called to confirm receipt of the order, let me know when to expect delivery, and when I had not received a call to schedule delivery by the expected day of delivery from the trucking company, they called the trucking company and I had a delivery schedule within the hour and delivery of the furnace within 4 hours of my email. Outstanding!"
“Hello Mr. Salmans,
Thank you for the kind review, it is our goal to be the most loved and easy to use retailer of HVAC products so we love hearing about experiences like yours! We work closely with our carrier partners to try and ensure our customers products arrive on time and in good order, I am glad to hear we were able to work with ABF Freight to get your products delivered as expected.
Please let us know if you have any questions regarding installation or maintenance of your Goodman high-efficiency gas furnace. Our customer solutions team is happy to help and available M-F 8am - 7pm; Sat 9am - 2pm CST.
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”
"I recently had to purchase a Aprilaire digital controller that I wasn't having very good luck finding anywhere let alone the right price. A friend referred me to Alpine Home Air website and guaranteed me you'd have the parts in stock. Sure enough, I found the exact match for 50% cheaper than anyone else. Very easy website to shop, the correct item was shipped, (which is rare when buying electronic) and speedy shipping. This being said, I'm 100% satisfied and will definitely be passing along Alpine Home Air Products' name to many many of my friends, family, and connection in the future."
"Delivery was quick. Arrived within a few days. "
"i purchased a unit planning to do it myself. i've purchased a unit from alphine before and they are wonderful sellers. Bill immediately got in contact with me even though it was the weekend and verified my order and answer questions. they even emailed me all the technical information for the furnace. it took me one day to install and worked wonderfully. These guys are awsome and i would highly encourage them to anyone looking for a furnace."
"Couldn't be more pleased with Alpine's help through our selection of a new HVAC system. They have gone above and beyond with professionalism and punctuality! "
A rep from Alpine Home Air Products, alpinehomeair, has responded:
“Hi Warren,
Thank you for your review - it is great to hear that you continue to have positive order experiences with Alpine Home Air Products. It is our goal to be the most loved and easy to use retailer of HVAC products, so we love hearing feedback like yours.
Please let us know if you have any questions regarding the installation of your Goodman outdoor temperature sensor, our customer solutions team is happy to help.
Thank you again, we appreciate your business and look forward to working with you next time!
Best Regards,
Margaret Dobie
Customer Experience Manager
Alpine Home Air Products
1-800-865-5931”