"Amazon is by far the best Internet shopping site. I have never had a bad purchasing experience at Amazon. I have always received my purchases well within the estimated delivery times and almost always get them much sooner than estimated. Yesterday I ordered an AV receiver for $220. Later that day they reduced the price to $199. After bringing it to their attention at customer service, I received an email from Amazon within an hour stating that they had issued a $21 credit on my credit card to take advantage of the price drop. Plus, even with the free shipping, it is being delivered by UPS tomorrow, just two days after I placed the order. Amazon is amazing and I will always try to make my Internet purchases ther first."
"Ive ordered from amazon tons of times and i have had a FEW problems with shipping because i have two day shipping or shampoo leaking out or a product being described wrong. HOWEVER amazon customer service has always taken care of the problem if it has shipped late they have taken care of my next order if it was damaged or leaked out the replaced it returned it it which ever i wanted to do. Some of the reviews i've seen i have a very hard time believing, anytime i have ever dealt with amazon they have been able to provide more then accurate service unless i was unable to provide information that would be crucial to get the refund or shipment taken care of such as the order information which is highly unlikely considering they save the information for several months. Either way I love amazon and i tend to remember why every time i try to order something from another site"
"WOW, Great services and super quick shipping!
I have amazon prime so I get the packages within 2 days!
Great website! Check it out"
"free shipping and fast fulfillment, not to mention $0.01 DVDs and CDs"
"I bought several cellphone skins and cases. Amazon always delivers fast and with great packaging. They have very good prizes, but what's best is the simplicity of ordering online."
"They were good in the past, but lost it. Please especially do not make buying decision based on free shipping, because apparently waiting 2 weeks is the norm. When you inquire, expect a form letter response about efficiency. "
"I recently purchased an item Sold by Amazon.com LLC on Thursday morning, and by Wednesday of the following week, it still have not shipped yet. I called customer service to ask whats going on and they kept reading from a script that they are trying to find the best shipping method available and that due to the free shipping I picked I would just have to wait even after around 6 days just for it to leave the warehouse. I can understand if this was a third party selling I would have to wait this long but for an in stock items Sold and Shipped by Amazon, this is just ridicules."
"I love AMAZON - in fact all of my neices and nephews are receiving Amazon gift cards for birthdays and Christmas. You can find EVERYTHING there. I purchased my kindle from them. they are great to work with and the customeor service is top notch. they could give training to other merchants. Thank you!"
"Just bought a camera off there and it was super fast delivery. Said it would take 4-7 days and it was here in 2! Great job!"
"Amazon is great, always order stuff with Prime account, always comes within 2 day! Great selection, great prices, hard to beat!"
"I've been an Amazon customer for years and its unbelievable how efficient their ordering process is and how quickly I can get my stuff. Returns are smooth too."
"I was only able to locate the items I wanted on their site. When I had a shipping concern they were quick to respond and very helpful. I would buy from them again."
"RED FLAG, Dishonest, and Ripped Off!
I ordered some books and paid in full almost $200 to Amazon, which did not ship my books and kept my money. I requested Amazon to reship or to refund my money. For over 1 month, Amazon refused to comply. I am a student and have no money to fund such a giant like Amazon keeping my money in its bank drawing interests. At the mean time, I have no books for school. This is my first order and my last order too because of Amazon's greed. dishonesty and its inferior customer service lead Dustin who refused to cooperate or to refund my money. I strongly NOT recommend Amazon.com to anyone!"
"Not sure how a company this size with this many orders handles shipping things so well and so quick. Returns are easy, but I will say they have nearly ZERO human aspect making to very difficult if you have a non "cut and dry" issue. All in all though, I love amazon. "
"I love amazon is my favorite online store, many brands, great deals, fast and free shipping."