"Ordering was easy. The part got here on time and a great video on how to replace it. Thanks. I saved a couple hundred dollars by doing it myself."
"Couldn't believe how fast the order went through and was received. The repair videos were so good it took me only 15 minutes to swap out an icemaker and interior fridge lights. Love this business!"
"AppliancePartsPros.com did not invent customer and after sales service, but they perfected it. Look no further. They have it all. Great variety of parts. Very competitive pricing. They are very responsive. They ship super-fast. They are reliable. I can with confidence recommend them! They deserve five stars all the way!"
“Thank you for letting us know how much you liked our services. We appreciate your endorsement!
Kind Regards,
Chris
Customer Correspondence Team”
"OEM parts but the tutorials are terrible. Just YouTube for the "how to"."
“Thank you for taking the time to share your experience with us. We enjoy and appreciate any feedback concerning our website. We are striving to make improvements daily. Thank you for the comments, and check back often to see what we've done!
Kind Regards,
Chris
Customer Correspondence Team”
"I ordered a thermal fuse for a Kenmore dryer via Online but the part that came was different then what I needed. I called and spoke with Ken and explained I put in the brand and model of the dryer, clicked on the part and ordered it. Ken explained there was a different part for the 20 year old model that I have. He found the correct part and we confirmed that was it. It was shipped out the next day. I had a working dryer two days later. Next time I need something I'll call and speak with one of the great Customer Service Reps! Kevin L"
“Thank you for taking the time to let us know how we did. We'll be sure to pass this along to the agent who helped you. We look forward to helping you with any future appliance repair needs you may have.
Kind Regards,
Jason
Customer Correspondence Team”
"The upside was I needed the L also, I found out.
But need to order R from somewhere else. They dont have in stock."
“We apologize to hear that you received the incorrect part. If this ever occurs please let us know so that we can make it right. We have refunded the shipping to cover the difference in price between the left and right. The shipping was a little over the difference so you will get a little extra back for the inconvenience. ”
"Delivered within 3 days of my order. Can’t beat that for OEM parts!!!"
“Thank you for taking the time to let us know how we did. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.
Kind Regards,
Jason
Customer Correspondence Team”
"I ordered the part and it was delivered very timely. The sales person was great "
“Thank you for writing this review. We are happy to hear you benefited from our services.
Kind Regards,
Jason
Customer Correspondence Team”
"Needed upper rack adjuster kit for Whirlpool dishwasher. New one is metal, original plastic. Took more time to remove old one than to install new one. Video was great!"
“Thank you for taking the time to let us know how we did. We're so glad that you found our repair videos helpful!
Kind Regards,
Jason
Customer Correspondence Team”
"I FIXED THE PROBLEM. THIS COMPANY KNOWS THEIR BUSINESS. DON'T HESITATE TO CALL THIS COMPANY WITHOUT HESITATION. YOUR IN GOOD HANDS.
THANK YOU!
DR. ROBERT RICHARDS"
“Thank you for taking the time to review our site. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Jason
Customer Correspondence Team”
"Have ordered parts before love the ease of everything "
“Thank you for taking the time to review our site! We look forward to helping you with any future appliance repair needs you may have!
Kind Regards,
Kallie H.
Customer Correspondence Team”
"Great company received the part l ordered in 2 days, installed it fridge is working great, l returned the replacement part and receive the credit within 2 weeks very satisfied with this company"
“Thank you for letting us know how much you liked our services! We will be happy to help again any time an appliance repair comes up, and we appreciate you choosing us for your appliance repair needs!
Kind Regards,
Kallie H.
Customer Correspondence Team”
"Part ordered was correct . No image avail. At the time . $ 11.00 shipping for small footprint 3 oz. part that took 4 days to receive .It is what it is . Could always be worse . Satisfied ."
“Thank you for taking the time to review our site! We are very sorry for any issues caused by not having an image available for your item. We are currently working on adding new images to our site for each part. We apologize for any inconvenience our shipping cost or policy may have caused. We strive to ensure we are providing the best pricing in all aspects for Do-It-Yourselfers budgets. In addition, we constantly work with our freight providers to provide the most cost effective shipping prices. We hope you'll consider our company the next time you have appliance parts needs!
Kind Regards,
Kallie H.
Customer Correspondence Team
”
"Prompt help identifying the problem with a noisy wash cycle and the part needed to repair It"
“We are happy that we could help identify the issue with your appliance and get it back up and running! We will be happy to help with any repairs that may come up in the future!
Kind Regards,
Kallie H.
Customer Correspondence Team”
"Excellent company to deal with"
“Thank you for taking the time to let us know how we did! We look forward to helping you with any future appliance repair needs you may have!
Kind Regards,
Kallie H.
Customer Correspondence Team”
"Kenmore refrigerator 20 years old. Fridge door was acting up a few years back. I’m glad I ordered both door hinge cam (upper and lower) replacement parts. Both upper/lower hinge cam parts work together on lower hinge, on ours anyway. I did not understand this until I pulled lower hinge apart. Parts appear to be high quality. Door hinge is working like a champ again. "
“Thank you so much for taking the time to give us feedback. We are happy to hear you benefited from our services.
Kind Regards,
Chris
Customer Correspondence Team
”
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:
“We appreciate you taking the time to leave us positive feedback on your experience! We are always happy to help with any repair that may come up in the future, and thank you for choosing us for your repair!
Kind Regards,
Kallie H.
Customer Correspondence Team”