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Product & services pricing
3.93/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.25/5
Customer service:
3.96/5
Return/Replacement policy:
4.02/5
Featured Review


Verified
5/5

2024-11-01

Right part quickly

"Got the correct part very quickly and the transaction was easy. Highly recommended"

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Rep reply posted 2024-11-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We hope you'll consider our company the next time you have appliance parts needs!

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-11-01

Appliance Pros - great service!

"Selecting the part was very easy and was shipped right away and delivered in a couple of days. Very pleased with this order."

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Rep reply posted 2024-11-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
2/5

2024-11-01

Still waiting.

"I placed an order for parts that were in stock on October 23, 2024 and as of November 1st I still haven't received my order."

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Rep reply posted 2024-11-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Hello Russ,

We apologize for the delay on your order. UPS has not updated the tracking page since 10/28. We can file a lost order claim and get this reshipped or fully refunded. Please let us know which you would prefer. Again we apologize for the inconvenience and look forward to getting this resolved.”


Verified
5/5

2024-10-31

Get what it right

"They actually give me the right part for # number that I gave to identify my part."

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Rep reply posted 2024-11-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy to hear you benefited from our services.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-10-31

Website easy to use

"I quickly found the part on the website and ordered it.
Great job guys.
"

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Rep reply posted 2024-11-01
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to let us know how we did. We look forward to helping you with any future appliance repair needs you may have.

Kind Regards,
Jason
Customer Correspondence Team”


Verified
5/5

2024-10-31

BEST PARTS SELECTION

"AppliancePartsPros always seems to have the exact part. The videos show DIY replacement. It's tough to beat this combination."


Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-31

Prompt delivery; correct order

"Saw a recommendation for this site in a "DIY" video on YouTube, decided to give it a try. Was very easy to find exactly what I was looking for, prompt shipping, received exactly what I ordered. Would use again in the future."

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear you benefited from our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-31

Ordered and next thing you know it's here!!!!

"Fast shipping...
And parts where correct.
"

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-31

Parts and repair

"The parts came quickly and the video on how to do the repair was good. The one problem was taking off the top agitator off the lower agitator. It required a lot of muscle to pop the top off. After that was accomplished the repair was easy peasy. "

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-30

Awesome

"All good helpfull and efficient"

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
3/5

2024-10-30

Nice folks, sent wrong part

"Re ordered correct parts, and they were most cooperative"

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy to hear that we could resolve this situation to your satisfaction.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-30

Replacement part worked like a charm and wife is super HAPPY HAPPY HAPPY!! TY

"My sister received the part in the most expeditious way in California and then she FEDEXed it to Hawaii. The part arrived on Monday, I installed on Tuesday and we are going full bore with all of laundry. Previously the washer would stop spinning, we would have to redistribute the weight in washer drum SEVERAL times before a full wash cycle was done.

The replacement part worked like a charm, installed it as a DIY and we are all so happy. Thank you for the quick service and would definitely recommend Appliance Parts Pros to others!!
"

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“You're welcome! We are happy everything worked out. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-30

Great Parts and fast

"I sent for the parts I needed and they came to my door 2 days later. Our drier was up and running the same day."

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-30

fast ship

"received part in 2 days, great experience"

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Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are glad you liked our services.

Kind Regards,
Matt E.
Customer Correspondence Team


Verified
5/5

2024-10-30

Quick Shipping

"Good parts illustration and quick shipping."


Rep reply posted 2024-10-31
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Matt E.
Customer Correspondence Team