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Product & services pricing
3.93/5
Chance of future purchase:
4.17/5
Shipping & packaging:
4.25/5
Customer service:
3.96/5
Return/Replacement policy:
4.02/5
Featured Review


Verified
5/5

2024-11-04

Great Expectations

"As promised...on-time delivery and the exact part that was needed"

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We are happy to hear you benefited from our services.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2024-11-04

Fast simple

"Quick and simple to locate part, easy checkout, quick delivery."

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We'll be there for you next time, too!

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2024-11-04

Part Search

"I ordered the incorrect part, which was sent. I then called and was helped to find the correct part. This came within two days. Great
Many thanks for all your help.
I have used this company for other parts. Always great.
"

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2024-11-04

Excellent service and selection and help

"Really appreciate the phone service l, website and quick delivery when in need of the right part at the right time at a competitive price."

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy to hear you benefited from our services.

Kind Regards,

Chris

Customer Correspondence Team


Verified
2/5

2024-11-04

Order not right.

"Made do with what was sent. Used the for rollers (needed five), used the idler pulley, and the belt was not the right one (used the old one). I'll buy local from now on."

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We're always striving to improve our customers' experience, so we appreciate your feedback. We apologize for any inconvenience this situation may have caused.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2024-11-04

Easy and Fast

"Finding the part I wanted was super easy and the shipping was fast. I installed the new part within minutes after receiving it and got the laundry done. Couldn't be happier. I made the mistake of buying a cheaper version of this part about a month ago. It failed! I took some time to do more research and realized I had purchased an aftermarket part. I then purchased this OEM part, and everything works like a champ."

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We'll be there for you next time, too!

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2024-11-04

Better pricing AND FAST shipping.

"I’ve been using a different online company for years until the other day when their chat left me hanging. Anyways, I am very pleased with their authentic parts and fast shipping. Got another job to do and am figuring out what I need for it. APP Rocks!!"

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,

Chris

Customer Correspondence Team



Verified
5/5

2024-11-03

Retaining Ring

"I ordered online and no problems. I have ordered from APP before and had a good experience also "

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your feedback with us. We are happy to hear you benefited from our services.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2024-11-03

Fan motor

"Excellent service. Faster delivery than was expected.
Part fixed the problem. Thank you
"

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Verified
5/5

2024-11-02

Perfect replacement parts at reasonable prices

"My 28yo Kenmore (GE) side-by-side fridge was cooling erratically in both the freezer and fridge. At first too cold then too warm on both sides. Based on the recommendations I bought new defroster heaters and a new defrost timer. It turned out that defroster heaters had burned out. I installed the new defrost heaters and the new defrost timer for good measure. Installation was super easy and the ol' girl is now working like new. The hardest part was waiting for all the ice to melt. :D "

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you so much for taking the time to give us feedback. We are happy you chose us to help you fix your appliance.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2024-11-02

Excellent but expensive!

"After reviewing "How to replace Samsung washer drain hose" video on YouTube, ordered part and payed extra for expedited shipping. Part arrived in two days and installed very easily after watching video. I thought $80 was high for a small plastic drain hose, but that included shipping. "

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for sharing your experience. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2024-11-02

Washer lid switch

"Part was same as the one removed. Ordering was easy. Pictures of parts makes identifying easy. Easy payment and prompt delivery. Less costly than other vendors. Your site will be my first stop for future needs!
Thank you,
Doug
"

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.

Kind Regards,

Chris

Customer Correspondence Team


Verified
5/5

2024-11-02

Easy ordering!

"Got my part within three days of ordering "

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for your valuable feedback. We are happy to hear you benefited from our services.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2024-11-02

I got the part I need to repair my dishwasher fast. Thank you! Five stars all the way.

"I looked up the part I needed and to be sure I used the chat and Janice B looked up the part and confirmed that I had the right one. The shiping was super fast. I ordered it October 24th and received it October 26th. I followed the online video to install, and my dishwasher was repaired.
I highly reccomend Appliance PartsPros.com.
"

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We appreciate that you chose us for your appliance repair needs.

Kind Regards,

Chris

Customer Correspondence Team”


Verified
5/5

2024-11-02

Icemaker replacement

"Replacement of Ge profile icemaker. I was able to identify replacement accurately. Part was available. It was shipped promptly. It as the right part at the right price. No problems. Great service."

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Rep reply posted 2024-11-07
A rep from AppliancePartsPros.com, appliancepartspros12, has responded:

“Thank you for letting us know how much you liked our services. Thank you for choosing AppliancePartsPros.com for your appliance repair needs.

Kind Regards,

Chris

Customer Correspondence Team”