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Product & services pricing
4.02/5
Chance of future purchase:
4.32/5
Shipping & packaging:
4.30/5
Customer service:
4.10/5
Return/Replacement policy:
4.06/5
Featured Review


Verified
5/5

2023-03-20

Great service

"If these guys weren't around, we'd be spending a lot more money. Very reliable service, delivery, and customer support."

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Rep reply posted 2023-03-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We hope the repair was successful.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
5/5

2023-03-20

Good results from Appliance Parts Pros.

"I ordered a oven igniter for a Roper gas range from Appliance Parts Pros. The part was OEM from GE and was shipped to my home in 2 days. The part was packed well and arrived in perfect condition. There is a one year guarantee on the part from Appliance Parts Pros also. There site worked well and the price and shipping were a very fair value. I will use Appliance Parts Pros in the future for parts orders. "

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Rep reply posted 2023-03-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We appreciate you taking the time to leave us positive feedback on your experience. We are happy you chose us to help you fix your appliance.

Kind Regards,
Chris
Customer Correspondence Team


Verified
5/5

2023-03-20

Easy ordering/crazy fast delivery

"Our washing machine went out in one of our Airbnb's in a very remote area of Appalachia. The part was at our local plumber's shop within a day."

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Rep reply posted 2023-03-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you so much for taking the time to give us feedback. We are happy you chose us to help you to get the correct part needed in repairing your appliance.

Kind Regards,
Chris
Customer Correspondence Team


Verified
5/5

2023-03-20

the right part and fast delivery

"I have used Appliance Part Pros before any they have always been great."

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Rep reply posted 2023-03-20
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for the endorsement. Your feedback is much appreciated.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
1/5

2023-03-20

Electrical replacement part was a used replacement part. label on part was stripped off, removed. part looked old. Shipment box looked bad

"I like the chat portion of your website. :)
However when finally receiving the box, it arrived partially torn, open at one end. It appeared beat-up. One end of the box was completely torn / exposing the part. The electronic item was lightly wrapped in paper while the component wasn't sealed in plastic with no label on it. The order label was in the box though. My wife and daughter expressed the same concerns. Anyway, when opening the package, the component appeared to be a used, a returned item complete with scuffs and small scratches, questioning its repairable condition? When I opened the box and saw the part. I thought, crud! I sure hope this works? My old part to have been replaced, was in better condition than the new one! Anyway, I replaced the old part with the newly shipped one. Noise problem is still there.

Shipment was okay, knowing of the North Eastern wintry snow storms delayed it 4-5 days. That didn't help anyone. That is to be expected.

I just wanted to give you honest feed back. By the way, the noise is still there. Replacement part didn't repair the noise.... probably a different part.
"

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Rep reply posted 2023-05-24
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“I apologize that the replacement part arrived looking used and in bad condition. We certainly would like to resolve this issue. Please let us know the best time to contact you, or you may call us at your convenience at 1-877-477-7278.

Kind Regards,
Chris
Customer Correspondence Team”


Verified
4/5

2023-03-16

Parts fit perfect.

"Fast shipping, packed just right"

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Rep reply posted 2023-03-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We enjoy hearing from our customers.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-03-16

Scott

"Awesome site you put your model # in and all parts come up and numbered and part numbered quick order and delivery "

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Rep reply posted 2023-03-23
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thanks for your feedback. We are happy to hear you benefited from our services.
Kind Regards,
Kayla
Customer Correspondence Team


Verified
5/5

2023-03-16

Oven Element

"I can’t say enough good things about Appliance Parts Pros!! I had an OLD wall oven I was convinced that I would have to replace the oven. Which after pricing new ovens, I did not want to do. So I wasn’t able to find the element, because the model number was worn off. ( that’s how old the oven is) I chatted with Kelsey and sent her the hard to read model number. She emailed me the part number that I needed in just a couple of minutes. "

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Rep reply posted 2023-03-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“We're happy to help! Thank you for letting us know how much you liked our services. We are happy you chose us to help you fix your appliance.
Kind Regards,
Kayla
Customer Correspondence Team”


Verified
5/5

2023-03-15

Carol was helpful

"Helped me find the right part. "

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Rep reply posted 2023-03-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for taking the time to review our site. We are happy everything worked out.
Kind Regards,
Kayla
Customer Correspondence Team”


Verified
5/5

2023-03-15

excellent

"easy and delivered quickly."

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Verified
5/5

2023-03-15

Quick service

"Excellent parts fast and secure shipping of products "

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Rep reply posted 2023-03-17
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for sharing your feedback with us. We are glad you liked our services.
Kind Regards,
Kayla
Customer Correspondence Team”


Verified
5/5

2023-03-14

"Always get correct part and quick delivery"

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Verified
5/5

2023-03-14

Great customer service

"Job well done very friendly and knowledgeable "

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Verified
5/5

2023-03-14

Very, very satisfied!

"2nd part I order and both times the packages are on time. Highly recommend."

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Verified
5/5

2023-03-13

Had the product. Sent it. Wife is HAPPY!

"Just a terrific experience."

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Rep reply posted 2023-03-13
A rep from AppliancePartsPros.com, appliancepartspros1, has responded:

“Thank you for using our site and for your feedback. We are happy to hear you benefited from our services.

Kind Regards,
Chris
Customer Correspondence Team”